![](https://play-lh.googleusercontent.com/a-/ALV-UjUeicU2FkWgX0eLDThIvEumQpzQoV_LtpVtRN4pL5k4-i1wXzs=s32)
Stephanie S.
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App is very annoying for non-JAL members. The app doesn't let you add reservations to "my bookings". Every time I try by confirmation number or ticket number, I get the error that it's unavailable. It shows up fine on the JAL desktop website. I am a One World member, too. (American Airlines Gold, One World "Ruby" status.) Please fix. The only thing that works is online check in and saving to Google wallet. I've never had a problem retrieving and displaying bookings on other airline apps!
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWcAnnIEmr4kOubBHKJFWtsK1Sdri_oMJI7uI6BFS6AJIL66d9Z=s32)
Robert Haig
It appears that when searching for a booking, the departure date is limited by today's date, but in Japan, not in local TZ. This is a bug preventing users from adding flights to the app if they board and east of the international date line.
![](https://play-lh.googleusercontent.com/a/ACg8ocKFTUHPuLnObedBV1371BhtYIgrBKwLAMAxkjxu_Rtou0WQng=s32-mo)
Mo Hosseinian
Worst app ever. I can't even find my booking info. It asks for many information, then warns you your reservation may have been cancelled. Other airline apps just ask you your reservation number and your last name. This will even ask your boarding date. I see thousands of reviewers had the same problem. Do they ever want to fix it?
2 people found this review helpful