Rec Welo
This app/ service is completely flawed. It is full of bugs and not efficient or effective way to verify someone's identity. It makes handling routine errands difficult, time consuming and frustrating for law abiding citizens. I tried multiple times to add my own photos information etc. But the software just kept buffering and did not send the codes/ texts as expected. I had to repeat the entire process more then 3 times. A complete waste of time
700 people found this review helpful
Aspen Stombaugh
This app/service are not intuitive, user friendly, or functional. Each time you need to change a document, they add another. You'll be fighting for your life, just trying to complete a quick upload document. Identity verification is unnecessarily impossible. I despise this app and service.
45 people found this review helpful
Michelle Park
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Terrible app. I've used this for California's EDD identify verification system and for two-factor authentication for medication prescribers. The process for verifying your identity is incredibly glitchy at every step. You can start setting up an account online but can't finish it without a mobile phone. Then it's unclear how to pick up where you left off, or at some steps, impossible. There is no way to log out of the app so you have to force close it to get it to reboot. It inexplicably sometimes states it can't send texts with authentication codes but can send texts with links to download something else to the same number. Good luck with getting the video selfie to work. I cannot believe an app that serves one purpose (verify your identity) with a set number of means (upload documents, take photos of yourself, enter info) cannot even get these limited functions right. It is incredibly unfortunate that we have no choice but to use it. I hope everyone calls their elected representatives in hopes that we can at least force government entities to stop using this horrible product.
283 people found this review helpful