
ishrat jahan
I've been using this app for years and everything was good. But I'm giving 4 stars because today when I purchased a minute pack, I didn't receive it. ৳200 was taken out from my bKash account for the payment of the pack, but I got no minute. I had to purchase it again and spend ৳200 more.
34 people found this review helpful
ROBI AXIATA PLC.
September 20, 2025
Dear ishrat jahan, sincerely apologize. Kindly email your issue to airtel.service@robi.com.bd or call 121 (charges apply). Our concerned team will assist you regarding this matter. Stay connected with us by using the My Airtel app.

Mohammad Abdur Rahim
very convenient apps. Easily you can buy bundle packs, see usage history, recharge from Bkash and many more. The only downside is you can't use the app without a data pack. sometimes to buy data you need to access the app. but you can't
22 people found this review helpful
ROBI AXIATA PLC.
September 20, 2025
Dear Rahim, thanks for rating us 5 stars. We apologize for the inconvenience. Please uninstall and reinstall your My Airtel App. Hopefully the issue will be resolved. If you are still facing the issue, please email your issue to airtel.service@robi.com.bd or call 121 (charges apply). Keep using the My Airtel App.

Minhajul Islam
"Airtel provides good network coverage and reliable connectivity in most areas. The call quality is clear and the internet speed is quite stable compared to many other operators. Their customer service is helpful, and the packages are reasonably priced. Overall, Airtel offers a satisfying experience for both calls and data usage."
250 people found this review helpful
ROBI AXIATA PLC.
August 27, 2025
Dear Minhajul Islam, thanks for your appreciation and giving us 5 stars rating. Stay with Airtel for more exciting offers and keep using the My Airtel app.