ASB Mobile Banking

ASB Bank Limited

About this app

Your money, your way.

The ASB Mobile Banking app puts smart, secure banking in your pocket – so you can manage your money when and where it suits you.

Winner of the Canstar Bank of the Year – Digital Banking 2022, 2023, 2024.

MANAGE YOUR MONEY ANYTIME, ANYWHERE
• Check your balance at a glance.
• Make real-time payments and transfers.
• Pay straight to a mobile number with Pay to mobile.
• Open and apply for new accounts, credit and debit cards, term investments and more.
• View, save, or share PDF statements (personal accounts and credit cards).

BANK SAFELY AND SECURELY
• Verify it’s really ASB calling with a secure Caller Check notification.
• Temporarily lock your card if it’s lost, turn off ATM withdrawals instantly and set spending limits on your card with Card Control.
• See handy information like location and time in your card transactions.
• Paying someone new? Confirmation of Payee helps check the payee name and number match.
• Manage which devices are registered to your account, with Manage devices.

WORK TOWARDS YOUR SAVINGS GOALS
• Track and see the trends in your spending, with Spend Tracker.
• If you're trying to reach your savings goals, set a goal with Goal Planner.
• Find out what financial support is available to you, with Support Finder.
• Save effortlessly as you spend, with Save the Change.
• See your ASB Visa card subscriptions and where your card details may have been stored with Card Tracker.

PERSONALISE YOUR APP AND ACCOUNTS
• Customise your account images and nicknames.
• Choose light or dark mode.
• Organise your accounts the way you like.

CONNECT WITH THE ASB TEAM
• Get quick answers from Josie the chatbot.
• Message a real ASB team member when you need more help.
• Heading overseas? Let us know your overseas travel plans, making using your cards abroad seamless.

GET STARTED.
• If you’re registered for ASB FastNet Classic internet banking, just install the ASB Mobile Banking app to get started.
• If you’re not registered, follow the guide at asb.co.nz/how-to or call 0800 MOB BANK (0800 662 226), then you can install the app and get going.

We’re always improving the ASB Mobile Banking app to keep it safe, fast, and easy to use – which means older operating systems may not be supported. We recommend updating your device to the latest operating system version.

IMPORTANT INFORMATION.
• It’s free to use the ASB Mobile Banking app, but your usual data, transaction, and service charges will apply.
• Some functions may not work if your device language isn’t set to English, or your region is outside New Zealand.
• Downloading this app is subject to the ASB Mobile Banking Terms and Conditions: asb.co.nz/termsandconditions

Ratings and reviews

The app is decent, however, when I am trying to add a new payee, I enter all the details it doesn't do anything after I click check the payee details and then it just freezes and won't let me go back

I'm glad to say that most of the issues from my previous review have been fixed and the user experience is much better. I would like the app to have the same amount of functionality as the desktop version but for the most part the app does what I need it to.

Account balances don't refresh automatically in widget on phone. What can I do to fix it.

What’s new

We love introducing new experiences into the app so you're able to easily stay up to date with your banking. Today, we're excited to launch proof of account certificates in the app. This means you will be able to download, print, and share a certificate showing your ASB account name and number.

We've also made some tweaks in the background to keep things running smoothly and ensure you have a great banking experience. Love the app? Rate it now. Your feedback will help us improve.