TacomaFIRST 311

SeeClickFix

About this app

The TacomaFIRST 311 app offers the Tacoma, Washington community with quick and easy mobile access to the City of Tacoma's non-emergency services. It allows for the convenient submission, handling and tracking of service requests, offers a more dynamic user interface, and includes the added convenience of enhanced location features.

The TacomaFIRST 311 app is developed by SeeClickFix (a division of CivicPlus) under contract with the City of Tacoma

Ratings and reviews

Its either not user friendly/ intuitive or its ineffective. Many of my attempts to report blocked and parked vehicles on sidewalks have been closed as 'no violation found' even though it rwmains makes a citizen tired.

I've seen some issues resolved fairly quickly by using this app to report the problem. I've also seen issues linger for a few weeks. If you don't at least attempt to use the app and make your concern known, it may never get addressed. I truly do appreciate the employees of the City of Tacoma who are driving the streets, following up on these things. I pray for their safety. We all deserve to be able to go home safely every day/night.

This is a GREAT tool for Tacoma residents to use to request non-emergency help. They know which city group to contact for each type of request. E.g., after a stolen car was towed away, a license plate and some junk was left behind. 311 had it cleared up in no time.

What's new

- Upgrade to Android 14