Mi MCS

MCS Healthcare Holdings LLC

About this app

Download the app and take advantage of the benefits available to you! With the My MCS app on your cell phone you can directly access the services you need from your health plan.

As an MCS member, you will find:
Virtual card
• Your plan card always with you on your cell phone.
Coverage Certification
• Get your certification letter from anywhere and send it to your healthcare provider.
Te Paga Balance
• Easy access to the balance on your MCS Classicare Te Paga card.
Provider directory
• Find your healthcare providers by name, town, or specialty.
Favorite Suppliers
• Create your own provider directory by selecting your preferred doctors.
History of Medical Services
• Access your history of services received in dental, medical, pharmacy and laboratory visits.
Hospitals
• Identify the closest hospital and get there quickly using the browser on your cell phone.
Direct access to MCS Medilínea
• It is a free healthcare orientation and consultation service provided by graduated nurses, available 24 hours a day, 7 days a week
Direct access to MCS MedilíneaMD
• It provides you urgent care services through telemedicine - 24 hours a day, 7 days a week. You can request a video call with the next available doctor, and/or coordinate your appointment within a 24-hour period. You can make a phone call if you do not have a smartphone with a video camera.
Direct access to MCS TeleCare
• It is a service that provides members access to healthcare services with their primary care physicians and/or specialists without leaving their home. Through this application, you’ll be able to coordinate your virtual appointment. You’ll have the option to make a phone call if you do not have a smartphone with a video camera.

Ratings and reviews

Now that they eliminated roll-over of the Te Paga card you can't verify balance available on the app...great way to keep the money from our hands. Maybe we should lower the rating to 3 or 4 stars this year. Now that they updated the app it works more or less ok...still needs fine tuning. Up from one star to three...get working on bettering the app and you may get more stars.

My lab results are gone. At one point I was able to access my laboratory results. Out of nowhere they are no longer there. After a 50 minute call with customer service I was told that "they are working on it". The coverage of MCS is very good however the APP and web portals are managed by incompetents.

It has glitches...sometimes does not open after the first page. Have been trying to check my balance on my "Te Paga" card and it does not work.

What’s new

This update to Mi MCS offers a number of bug fixes, as well as a number of usability improvements.