![](https://play-lh.googleusercontent.com/a-/ALV-UjXOV-q6EifeKO5N6I9GKPkIO1C1xy-XVmBlFk87oO3SYsU5x8Y=s32)
Gia Sheikh
I initially downloaded this application in early 2023 and was impressed by its performance. However, in the last two months, I've experienced significant functionality issues. The app frequently gets stuck and fails to operate properly. Moreover, key features like the 'Merge' function are currently malfunctioning. This is disappointing, especially since the 'Merge' feature was quite useful before.
![](https://play-lh.googleusercontent.com/a/ACg8ocIHE2DUZ4-182Uv7ag6ow7pjpz_6oHn7ZxgjO9a4ygAvKvZPQ=s32-mo)
Ashhar Naeem
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Alright app for getting reports. But the staff at the labs doesn't really care about how they're creating profiles, which means there's a whole salad of different names and records against my name. And even though I see the option to manage or merge records of family members, that feature always returns errors and doesn't work. Would be great if I can manage and edit the profiles against my number. Update: their automated system on WhatsApp doesn't connect me to an agent either. 🫡
4 people found this review helpful
Chughtai lab Pvt LTD
June 13, 2024
We are really sorry for the inconvenience you may faced please share your contact number or send an email at info@chughtailab.com
![](https://play-lh.googleusercontent.com/a-/ALV-UjXVE_oDGQG1pgBT2ThKAobUXSLqoMkWBWYssfLwLfSVnQeDDVwY=s32)
Tech 360 Urdu
I can not view my reports. App experience is third class. Error messages appear frequently. Very unresponsive and buggy app. Please update it to a standard usable level. It will be very useful for people.
Chughtai lab Pvt LTD
July 10, 2024
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on whatsapp 03111456789 so that we can get in touch with you and resolve the issue.