SuoChat – Live Chat App

SUO DIGITAL

About this app

The mobile application will allow you to always be in touch, wherever you are, and
respond to all requests from the chat on your website in a timely manner, even with a poor
mobile connection.
Always being in touch with clients is the key to a thriving business. SuoChat will help with this.
Using the iOS application, instantly respond to requests from the chat on the site. Don't miss a
single client.
What the application can do:
• Accept requests from the online chat installed on the company’s website
• Send messages to clients
• Respond with preset quick phrases
• Send emoticons, so you can convey emotions in a business chat, which has a positive effect
on the loyalty of your customers
• Receive information about the site visitor (source of transition to the site, time on the site and
much more)
• Transfer the dialogue to other operators
• Manage the status of operators (online or offline)
• Send pictures and files
• Store the history of correspondence with clients
• Send and receive push notifications Stay in touch. Don't miss a single customer thanks to Push
Notifications
• Invite new operators to dialogue with the client
• Chatbots (automated chat responses) Allow an enabled chatbot to answer some questions
Advantages of our online chat:
- up to 60% more hits to the site
- control of lost dialogues
- active user invitations to dialogue with the operator
- quick templates and phrases to make the work of operators easier
- monitoring the work of your operators
- monitoring operator statuses (online/offline)
- complete chat statistics
- history of all chats
- chat with colleagues
- Group chat. Chat with group chat feature. Ideal for seminars or meetings
- Feedback. Get feedback and ratings from your clients after every conversation
This is not all the possibilities of our chat. There are many more functions, and each update adds new ones.
In order to start working in the mobile application, you will need
to enter your username and password. And you can work in the application.
Your opinion is important to us! But developers can't always respond to comments on the App Store. If you
have any wishes, questions, comments and suggestions, please write to us in the chat on the Suo.Chat
website or by email [e-mail]. We always answer!
We are always happy to receive your feedback and are happy to help you!