Liz Hurley Twomey
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Wish I read the reviews before I purchased. I have connection issues and after downloading the manual (380GWX) I used the troubleshooting instructions but to no avail, it connects sometimes but moreover it disconnects so to me this is unreliable. In this age, you want reliability. It would be great if the Cam Viewer app support team would keep people up to date with fixes or even comment, especially those who are having issues. Fingers crossed for improvements going forward!!!!
20 people found this review helpful
John G
Had trouble with it at first but it works now. Make sure your mobile data is turned off, turn on the Wifi and connect to the dashcam, then load up the Cam Viewer app. Doing these things out of order like loading the app first or leaving data on always seems to make it play up for me. Obviously I wish the transfer speeds when downloading a video was quicker but not much you can really do about that, it's just annoying when you want to download multiple videos but that will be rare.
3 people found this review helpful
Gary Dark
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App won't connect to my 380GW. I follow all the instructions, it asks for the password and says connected. Then 5 seconds later a loading screen pops up and nothing else happens. No idea if it's recording or not as I can't access the videos. Updated, new car, new phone, new dash cam, 380GWX, still the same unable to connect rubbish. Worst app ever
7 people found this review helpful