
Mark How
The app just redirects me to the website and then does nothing. Trying to link it to the UK Government app is a nightmare; the connection fails every time. I can't even register for the UK ID app because the system is so buggy. It feels like this was rolled out way too quickly. Honestly, I don't trust my personal details with an app that doesn't even function properly. I can't even sign up because the linking system is completely broken."
2 people found this review helpful

andy webb
absolutely awful , this must be the worst app for trying to do ID . It says remove glasses for a selfie, would nit scan, kept saying put your face closer to the oval shape and despite moving closer it would not scan. I put my glasses on and the scan worked. I am 72 years of age, obviously the app was not tried on older people
4 people found this review helpful

Eve Dove
Doesn't work. Impossible to take a picture of my passport because it keeps telling me to 'ensure bottom lines are visible' no matter what I do, making the whole app unusable.
2 people found this review helpful