
neil harrison
Unsurprisingly poorly designed. Stuck in a never ending loop of clicking a button to link the app to the website, which opens a new window with the same button and so on for ever. Website long winded and unhelpful describing pages to go to rather than linking. Classic piece of government work.
219 people found this review helpful

Kevin Hughes
- Flag inappropriate
- Show review history
Went through process, it couldn't verify me. Called support who said there was nothing that could be done and I was locked out for 6 months. Eventually found the work-around of deleting account and starting everything again using driving licence rather than passport, which worked.
48 people found this review helpful

Liam O'Regan
I think this government ID is used for terrible and corrupt agendas. I typed in my details to hmrc correctly multiple times, which conveniently didn't work. I took one dim lit photo of my passport and it worked perfectly. I think the website fails to work purposely so you have to download the app.
39 people found this review helpful