Resident Experience

2.1
212 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to:

• Access payment portal
• Submit maintenance requests 24/7 and automatically receive status updates
• Reserve amenities easily, so you can enjoy them as soon as you’re ready
• Connect with your community and stay up-to-date with what’s happening and much more!

After downloading the app, residents will set up a profile to access their specific community.
Updated on
27 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
210 reviews
M Houston
10 December 2024
Guess what, I was looking through the reviews and this highly positive review is sticking out like a sore thumb right away. Googled the name of the gentleman and he of course is an employee of Bilt. Fantastic move, just wonderful. Just another way of extracting a little more money out of us at every stage of every required transaction in life. Now you get ads, they get additional credit info..and don't think it'll be in any way more convenient for you or in any way cheaper.
75 people found this review helpful
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Kerryn Ledet
18 January 2024
Terrible. This app is design is terrible. The $10 fee just to pay rent is absurd. The app isn't designed correctly, so when typing every word is auto caps lock, as if every entry line is programed as a name line. Can't believe I have to find a new home, because my complex wants me to use a scam service that price gouges the user, to convince them to pay interest on rent. While they collect my data. I shouldn't have to play reward games just to pay my bills. This is my life not Kool-aid.
75 people found this review helpful
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Brian Jameson
25 September 2025
My property just forced us to use this app. it requires you to reset your password through HTTP (not HTTPS). If a company can't exercise the most basic level of security, the rest is completely suspect. I now have to make payments in person with a money order in which I only have a 5-day window to do since my water bill is also included in the payment and I don't know what it is until 1st of the month. Forcing me to use this garbage app makes me want to move.
3 people found this review helpful
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What's new

Various fixes and improvements