PenFed, please implement touchID/fingerprint login. Please add bill pay to the app. In the card management services section, please add a way to change debit card pins from the app and a way to order a new debit card and freeze and unlock cards. Please add a way to touch on transactions that opens a new app page and shows the transactions greater details. Please add a way to open new accounts or apply for a loan from the app. Please add a secure messaging server and add it to the app so members can message PenFed. Please add push notifcations for debit card and credit card transactions. Please add a widget that shows an accounts balance. Please also make statements and fico credit scores able to be shown on the app. Please add Money Dashboard to the app and also implement a money manager and budget system to the Money Dashboard. Please add a total assests and loan page to the app so members can see that information. Please also incorporate PenFed INVEST into the app and have a way where members can go online and choose whether they want to particpate in self-investing or assited-investing but are able to see all their investments and accounts throught the PenFed INVEST portal within the PenFed website and mobile app.
I love it recently my branch moved it's bank on the installation to the busiest point you can find. I would rather pay ATM fees then go there so the app helps with checks. Sometimes it makes you wish hiding tge money under pillow wouldn't be so bad. Happy holidays all.
Works great for remote deposits, but is TERRIBLE to keep track of your real balance. Does not automatically take out pending transactions. Defeats the whole purpose of online banking. Watch out for overdraft fees, since your true balance is not there. Time to go back to keeping a checkbook and writing each transaction down because this is useless.
The bank is great. The app works fine, but i always have a hard time with mobile deposit. I always get the same message "the amount on the check is not the same we read". I am not sure how this works, but the amount os always the same. They need to fix the problem.
Having mobile access to my accounts is convenient, but the check depositing feature is MADDENINGLY buggy (in Android 6.0.1 at least). If I'm depositing a check that is for $12.34, for example, I hit the "1" key and it appears as $0.01. I keep typing, and it jumps all the way to the left for the remaining characters, resulting in "$23.41." If I type a decimal point, it clears the field entirely and starts over with the next digit I type. Faking the app out to get it to display the correct deposit amount usually takes 2-3 tries. Fortunately, I have other bank accounts with apps of their own, so I can just deposit checks I receive into accounts at other institutions, at least until PFCU's app developers can get their act together.
Really PenFed? Still no biometric unlock? This is 2017, most devices include some sort of biometric unlock, just give us the option. Falling behind the curve on that one.
* Bug fixes and performance enhancements