Kara Birks
I can finally sell my handcrafted artwork without feeling charged every month even if no sales are made, and it's relatively simple to navigate though I did save some challenges, eventually it all worked out and I have already begun selling my products! it's exciting and what I've been searching for for many years! love it, recommend it
1,056 people found this review helpful
TikTok Pte. Ltd.
14 June 2024
Dear Kara Birks,
We appreciate the rating you've given to the TikTok Seller Application. If you have any suggestions or feedback about the app, please feel free to reach out to us through Seller Center https://seller-us-accounts.tiktok.com/account/login
Thank you!
TikTok Shop Seller Service Team
Rebecca Strange
I just started my own business making customized press on nails. I was getting a lot of sales on Facebook Marketplace and Etsy, but it's been over 2 months and I still have yet to receive an order. I keep getting told I need to make videos to use as ads, etc. Without the right equipment I can't. Plus, I'm not big on being on camera at all. The app is a bit difficult to learn too. Might just stick with Etsy honestly
1,730 people found this review helpful
TikTok Pte. Ltd.
1 August 2024
Dear Rebecca Strange,
We appreciate the rating you've given to the TikTok Seller Application. If you have any suggestions or feedback about the app, please feel free to reach out to us through Seller Center https://seller-us-accounts.tiktok.com/account/login
Thank you!
TikTok Shop Seller Service Team
Cod Sannin
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Not very user friendly til after you watch hours of yt. After that it's still tons of issues. The whole shop and app is broken. Sold 100+ items in a month. USPS forgot to scan, then lost a package for a week. Tiktok gave me a score of 100% LDR... 100+ products sold and 3 (batched for 1 buyer) gave me a score of 100%? I think not. Tiktok will do absolutely nothing to fix their mistakes either. Expect 0% -10% response that is helpful. They'll send you info instead of solutions.
1,459 people found this review helpful
TikTok Pte. Ltd.
26 July 2024
Dear Cod,
We apologize for any inconvenience this has caused. To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login . We will check on the issue and get back to you as soon as possible. Thank you! TikTok Shop Seller Service Team