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Heather B
TV streaming sometimes works. Some shows won't load, other will but then freeze and buffer and then eventually play. Shows that will play on my phone won't play on the TV. The app itself needs some major work. With the price going up $10 since Great American Family took over, you'd think they would fix the app issues.
19 people found this review helpful
PureFlix GAM Holdings, LLC.
November 8, 2024
Sometimes reinstalling the app will resolve the issues you are experiencing! If you have any questions, you can always contact us at 1-855-797-9690 or chat with us online at support.pureflix.com from 6:00 AM to 6:00 PM, Monday - Friday MST. We have a great team who can walk you through any troubleshooting š
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Wally Tedrick
Horrible streaming service!!Completely unwatchable!! Picture keeps briefly freezing every few seconds and the lips don't match the words (out of sync). It's not a connectivity issue (all my other streaming apps work perfectly). I tried everything your troubleshooting section said to do to correct the issue but it's not correcting the issue. Reading previous reviews I see others are have been having this exact same issue for months! I guess you just don't care enough to fix it. Cancelled!!
1 person found this review helpful
PureFlix GAM Holdings, LLC.
February 21, 2025
Hello, we are so sorry that you are experiencing technical issues. We recommend reaching out to our Member Services team so we can best assist you! You can contact us at 1-855-797-9690 or chat with us online at support.pureflix.com from. We would love to help troubleshoot!
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Brandon Petre
I discovered that it was rather enjoyable and user-friendly. The navigation was straightforward, and the functionality was flawless. The only enhancement I would suggest is the inclusion of subtitles in various languages for the movies. Other than that, this app gets five stars. Really could use more movies, though. Many movies I watched like the "The finest hours" on disney Plus aren't Christian but are great and based on a true story! Maybe Hallmark should merge with purflix? Still 5 stars!
8 people found this review helpful
PureFlix GAM Holdings, LLC.
February 21, 2025
Hi Brandon! Thank you so much for your positive review! We are so glad you are enjoying Pure Flix and we will definitely pass this along! Have a wonderful day!