![](https://play-lh.googleusercontent.com/a-/ALV-UjW1s_GXG4FxcmZv_MdwvV1NJjq1duQEQxwMlDHcEiDc1tdHdSqm=s32)
Nikki Howard
The app was working just fine on my Samsung Ultra 22 phone until a week ago. I've cleared the cache, re-installed it, and restarted my phone. It takes almost 2 minutes to open, and by that time, the shift is gone. It happens on 5G and WiFi. I have to get signatures now also because it says geofenceerror. All my other apps and agency apps are working like normal. The app works just fine on my IPad, but I can't carry that around all day. I hope it can be fixed. Maybe an android issue. Not happy.
2 people found this review helpful
ShiftKey, LLC
April 26, 2024
Hi Nikki, Sorry to hear about the issues you are running into and it definitely sounds like the app is not behaving correctly. We are digging in and will get back to you with an update!
- ShiftKey Dev Team
![](https://play-lh.googleusercontent.com/a/ACg8ocKdf71GdX9HrpDfhGpw-Cq-vuQGFL9m2Uk9DKOutF8XOJOqcw=s32-mo)
Courtney Meihls
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I'll get an alert via email & text message that an emergency shift is being offered, I click on it AS SOON AS I GET THE MESSAGE, and it's already gone. I just get the message that the shifts go fast. It's very frustrating because I can't go any faster than that and I'm missing these shifts. I dont know if there is a delay but I've got good service, app is up to date, I have a galaxy s24 & I'm close to my wifi device so I know it isn't my network or phone. I don't know what's happening here.
1 person found this review helpful
Hello Courtney, Thank you for taking the time to write this review. We are sorry that you have had this experience. We would love the opportunity to have this reviewed. Please email us at resolutions@shiftkey.com so that we can look into this.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUR221TSxIbOz4XeOmVaKRl-pDCYCOH_41Pt5jSUYEaVyx4Q2WG=s32)
Billie Jo
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It's okay. I like the app, it's easy to use and understand. I have worked one shift so far and been paid without issue. One shift was approved and then immediately canceled and another facility is constantly requesting shifts, but never accepts bids. There are, unfortunately, no facilities close to me. The one I worked at was 76 miles away, which was a 90 minute drive. I would caution folks to research the facilities in their area using ShiftKey prior to wasting time doing onboarding.
105 people found this review helpful
ShiftKey, LLC
November 4, 2022
Hi Billie! We're sorry to hear you are having difficulties picking up shifts. As a growing organization, we're always looking to add new facilities to the Shiftkey family. Please feel free to email us at resolutions@shiftkey.com with any suggestions that you may have! We're happy you are a member of the ShiftKey family! đ