4.2
442K reviews
Government
10M+
Downloads
Content rating
Everyone
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About this app

Log in to your account with your social security number, your password and the unique code received by email or via biometric authentication (available on smartphone) and access all the following services:

Consult your healthcare reimbursements:
- View all your reimbursements in detail
Consult all your documents:
- Download your certificate of rights or daily allowances
- Download your monthly repayment statements, available for the last 27 months

Carry out certain steps without traveling:
- Request a reimbursement for a paper care sheet for you and your beneficiaries
- Simulate and estimate your daily allowances, and take note of your possible procedures
- Send your medical certificates for a work accident or occupational illness to your fund from your smartphone
- Track your work stoppages
- Order your European Health Insurance Card (EHIC) and view it on your smartphone/tablet
- Report the loss or theft of your Vitale card
- Order a Vitale card
- Change your username
- Declare your newborn to your fund
- Register your child on both parents' cards
- Report an accident caused by a third party
- Access the simulation of your rights to social assistance
- Consult the processing times of your checkout
- Resolve a case of overlapping contracts from complementary organizations
- Declare a medical procedure or treatment not carried out

Manage your personal information:
- Find all your personal information
- Change your email address and phone numbers
- Change your postal address

Make an appointment with your fund:
- Choose a telephone appointment slot
- Change your appointments
- Delete your appointments
- View your upcoming appointments
Updated on
Sep 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
415K reviews
Love (Loveangel1337)
May 16, 2024
Getting kicked out of the app while trying to write a very important message to them and needing to restart it thrice. Chat bot hiding the send message and other functions behind talking to the AI is very unfriendly to less savvy users.
5 people found this review helpful
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l'Assurance Maladie
May 27, 2024
Bonjour, nous vous invitons à poser vos questions directement au chatbot de l'application. S'il ne trouve pas votre réponse il vous orientera directement vers l'écriture d'un message. Vous pouvez aussi prendre un rendez-vous téléphonique avec votre caisse directement depuis votre application ameli. Bonne journée, l'équipe-projet ameli smartphone.
Godey Humbleness
October 16, 2024
I so much love this application because it's very easy to use
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Renilia Rollan
October 1, 2021
It's a great application but once you make a mistake with something on the app it doesn't even allows you to correct it , it just shuts down and tells you to contact them in the phone which we don't want to do all the time. I understand it's for security reasons but it's annoying sometimes that we can try to fix it for ourselves.
33 people found this review helpful
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What's new

Afin de sécuriser vos démarches administratives, le suivi de vos dossiers et l'ensemble de vos données personnelles, vous pouvez désormais déclarer un acte médical ou un soin non réalisé ou faire une réclamation dans votre espace d'échanges.

Nous sommes également partis à la chasse aux bugs et aux améliorations de nos démarches pour vous offrir une expérience plus fluide.

App support

About the developer
CAISSE NATIONALE DE L'ASSURANCE MALADIE
projetsmartphone.cnamts@gmail.com
26-50 IMMEUBLE FRONTALIS 26 AV DU PROFESSEUR ANDRE LEMIERRE 75986 PARIS CEDEX 20 France
+33 7 77 49 96 16

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