MyCookChildren's

Cook Children's Health Care System

About this app

The newly redesigned MyCookChildren’s App empowers you to manage all aspects of your child’s health while connecting you to the Cook Children’s Health Care community.

With MyCookChildren’s, you can:
• Schedule and view upcoming appointments
• Access your child’s immunization records
• Review summaries from primary and specialty care visits
• Receive test results
• Arrange for virtual health visits from the comfort of your home
• Have direct communication with the child’s care team
• Handle medicine refill requests
• Confirm and update patient information before appointments, minimizing a parent’s time in our office
• Request details on support groups, mentorship, and medical research
• View claims, eligibility, and authorization information if you’re a member of Cook Children’s Health Plan
• And much more!

MyCookChildren’s makes it convenient and efficient for you to manage your family’s healthcare needs.

Ratings and reviews

Can never sign in! Always say there's an error. I try to reset my password it lets me in just long enough to check things then the next time I try to sign in I have to reset it again. And it never texts me the verification code.....it tells me it does & shows my phone number but I never receive it. Have to go through email to verify & that's a pain. Please just fix it so I can sign in.

CLAIMS 54 reviews but only shows 10 even selecting see all reviews. The app is continuously saying problem communicating with the server. My internet connection is fine [175 mbps] however, the error comes up too fast for a connection attempt. It appears the app is offline altogether. I'm able to login on the website without issue.

First of all, you are able to access anything you need through the app! I find it very convenient that you can schedule appts without that long wait on the phone. I took my son to one of Cooks urgent care clinics once and waited 2 hours in my car! I got frustrated, left, and ended up calling to cancel my sign in. They told me about the app and how to schedule a virtual appt. In less than 30 minutes I got a call and a prescription, all from the comfort of my couch. It truly is an awesome app!

What's new

New and optimized features include:
· A simplified step-by-step process for creating an account
· Guidance for how to prepare for proxy access changes (when your child turns 18)
· Access to interactive maps for the Prosper and Fort Worth Medical Centers
· Enhancements to our “Search” tool
· Personalized updates to Health Plan resources
· Bug fixes and minor improvements