FirstBank Tu Banca Digital App

4.8
4.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Digital Banking experience includes tools to make your life easier. Find out how you can benefit from greater convenience today:

• Mobile Deposit: Deposit anywhere, anytime with your mobile device. Enjoy a new redesigned experience of how to deposit with Digital Banking.
• Account information: account balances, last payments, and transfers are available as soon as you log in. Transactions of your deposit accounts and credit cards are easier to identify. You will also be able to view your deposits, payments, and transfers history.
• Payments and transfers: Pay your bills, credit cards, and loans. Transfer money between your accounts and to other FirstBank accounts.
• Services and features: You can make stop payments, request check copies and account statements, set up travel notifications, reorder checks, cancel debit cards, request auto letters, and much more.
• Configure to start receiving push notifications through the Settings option.
• The quick actions feature makes it easy and faster to access frequent actions such as Transfers, Credit card payments, and branches and ATMs locator.
• Security: You can change your PIN, password, security question and answer, plus activate the Touch ID and Face ID features for added security.

Download Digital Banking to get started!
Updated on
Sep 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.8
4.38K reviews
Abel O. Rosario Vazquez
March 13, 2024
Is this app developed by Puertorican developers? Despite the many updates, the app keeps having the issue where when you want to make a deposit, in the account selection, it always comes up empty, like there is no account to select. No matter what I try, the account is not listed. The same thing happens to my mom on her phone. One of the main features of having a banking app is the ability to make deposits fast and easy. Well, not with this one so, its kind of useless if you just do monitoring.
12 people found this review helpful
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FirstBank
April 12, 2024
We appreciate your feedback, Abel. We apologize for the inconvenience you've experienced with the app. Our team is working on a solution to address the issue with the account selection during deposits. Thank you for bringing this to our attention.
HERLENE JAMES-STEELE
April 17, 2024
I've had my First Bank account for 15+ years. I've been getting into other areas and I'm finding this app to be difficult to use because most areas are in spanish and there's no button/choice to change from spanish to english, which is a big problem for many. Because of this we are not utilizing many important areas. Please let english speaking customers have the choice to read everything in english. It will make our experience on your site a completely enjoyable and informative experience.
10 people found this review helpful
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FirstBank
April 17, 2024
We appreciate your feedback! We are currently working on adding an option to change the language within the app to improve user experience for our English-speaking customers. Thank you for bringing this to our attention.
David Rosario
June 21, 2024
[NOT RESOLVED] So far, so good. But where is Zelle? I had to download the Zelle app, and it tells me Zelle is already integrated with the app. Any idea or late update? Your Reply is wrong. This app does not have Zelle from the Play Store. Please check your records. I HAVE SCREENSHOTS that show it does not have it in the transfer TAB either
7 people found this review helpful
Did you find this helpful?
FirstBank
June 21, 2024
Hi David! Thank you for your feedback. Zelle is indeed integrated into our app. Please make sure you have the latest version installed, and feel free to reach out to our support team for any assistance.

What's new

Get the most out of Digital Banking, That’s Life!
• Personalize your profile with the new Show/Hide accounts feature
• Other minor improvements
Enable automatic updates to always enjoy the latest and most complete version of our app.

App support

Phone number
+17877252511
About the developer
FirstBank Puerto Rico
appdev@firstbankpr.com
1161 Ave Ashford Condado, PR 00907 United States
+1 787-642-1237

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