
Peter K
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Abysmal, really...,,Oh you won't be able to use your business card if you don't active aib authentication,, ,but it's not possible. Tried it numerous times, uninstalled few times, latest phone, latest Android system... this app is just copying my,, business,, experience with this bank...1 star is one too many Edit 4 years later and my review is still valid, absolutely brutal app, trying to buy something important,app doesn't work, then I was asked to reinstall it,that doesn't work 😂😂😂
Allied Irish Banks, Public Limited Company
August 11, 2025
Hi Peter, so sorry to hear this. Have you spoken to our Card Services Team on 01 2695022 or +353 1 2695022 available Mon-Fri 8am-6pm to have this checked?
Thanks ^EW

Owen Matthews
App is telling me that my phone has been jailbroken / rooted even though this has never been done. The app just stopped working. I factory reset my phone and immediately reinstalled the app before installing any other software and it still would not work. I remain unable to use Verify by Visa even on motor tax online. I have complained and so far received no response. Not good enough AIB 👎
Allied Irish Banks, Public Limited Company
August 12, 2025
Hi Owen, sorry to hear this. Please call our Card Services team on 01 269 5022 or +353 1 269 5022 outside of Ireland. The Team are available Monday to Friday from 9am-5pm and they will be happy to check this further for you.
Apologies for any inconvenience.
Thanks ^EW

J.J. Battell
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Awful. It does not work. Ring customer service. They cant help. Make an app that works properly before your release it and in doing so prevent your customers from using their cards. Ridiculous. It has wasted so much of my time and still I cant sort it out. Reply: I log in using all the correct info (after speaking to customer service numerous times) the screen flashes up and then I just get a screen pop up that says log in error with no error code and the only option is to log out.
24 people found this review helpful
Allied Irish Banks, Public Limited Company
October 21, 2021
Hi J.J. can you please provide us with some further information regarding your issue and we will do our best to try help. At what stage are you having issues and what error message are you receiving? Thanks ^WH