AIB Mobile

Allied Irish Banks, Public Limited Company

About this app

What’s online banking without a mobile app?

With the AIB Mobile on your phone you have access to:
- View up to 2 accounts without logging in: press that Quick Balance button!

- Share your IBAN & account details

- View & export up to 7 years of statements

- Report your card if it is lost or stolen (it happens!)

- Freeze/Unfreeze your card

- Reset your PAC or recover your Registration Number (it's hard to remember everything!)

- View & cancel your Direct Debits and Standing Orders

- Apply for Personal Loans while on the go

- Selfie Check for Higher Value Payments

- Remote Account Opening

- And much more...

To use the app you need to be registered for AIB Phone and Internet Banking.

The app needs the following permissions to work on your phone:
- Identity/Contacts – we need the device name so you can unregister (ie. remotely wipe the app) from AIB Internet or Tablet Banking
- Phone - so you can call our help or product numbers directly from the app
- Device ID & call information - to read phone status and identity
- Calendar - so you can add reminders to your calendar when serving notice on Online Notice Deposit savings accounts
- Camera and Microphone Permission - A video call with an agent is required to verify a customer's identity along with their identity documents. For more information related to Remote Account Opening, please visit our website - https://aib.ie/rao-video & for Selfie Check - https://aib.ie/ways-to-bank/mobile-banking/selfie-check

For more information visit our website http://personal.aib.ie/ways-to-bank/mobile-banking
For information on our Loan products visit http://personal.aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions - we have some nightly maintenance needs you see.

Transaction fees and charges, and transaction limits may apply
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.

Ratings and reviews

3DS authentication often doesnt appear - 8 times out of 10 it doesnt appear leaving me in limbo trying to complete my online purchase. When it does appear, it doesnt always work either so I'm not sure if payment has been taken or not. Logging in is a continuous issue, security check complete, but its not, then it tells me to update app, which i do, but that doesnt fix the issue either. Very poor. Would score less than 1 if I could. No wonder customers in Ireland are jumping ship to Revolut!!

Every few weeks the app keeps deleting my Payees, so annoying!!! Also happens on my wife's Samsung phone, so not a particular device issue, this is an app issue!!! Regularly can't log into app, asks for fingerprint or pin then opens browser to do security check and freezes. Have to quit app and start over. Such a bad app for such an important task.

Have to delete and reinstall every couple of months in order to use the app, this prevents me from transferring money as well for at least 48 hours every time I have to re-download, it's a really frustrating cycle and has been ongoing for at least a year. Posted this on 21st Jan 2025, it has already happened again this year by the 10th of Feb 2025. This is ridiculous and makes me unable to use this bank, I might have to leave AIB if this doesn't get sorted. 21/01/25

What’s new

This update is all about the background work, the app developers have been busy in the background preparing for future releases and also fixing some bugs.