TfL Oyster and contactless

2.0
15.2K reviews
Government
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your adult Oyster and contactless cards on the move with the app.

• Top up pay as you go credit
• Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes
• View your Oyster card and contactless journey history
• Check contactless payments
• Check your pay as you go balance and see season tickets
• Check if you have any incomplete journeys
• Allow notifications when your pay as you go balance falls below a certain amount, or your Travelcard is about to expire

When you top up your credit or buy a Travelcard or Bus & Tram Pass, it will be available to collect after 30 minutes when you touch your Oyster card on a yellow card reader as part of a journey on any London bus, or at any Tube, DLR, London Overground, TfL Rail or National Rail station within the pay as you go area, tram stop or River Bus pier.

Keeping on top of your spend is easy; see the date, time and cost of your journeys from the last 8 weeks.

Customers who have not already added their contactless card to an online account can do so at contactless.tfl.gov.uk.

The TfL Oyster and contactless app will request access to your camera. This is so that you can scan your payment card. We will never store the scanned pictures. Alternatively you can enter the card details manually.

You can’t currently add Oyster photocards to this app.
You can’t currently buy discounted tickets through the app.

For security reasons TfL Oyster app is not supported on rooted devices.

Please provide any feedback using this link https://www.tfl.gov.uk/app-contact
Updated on
Jul 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
15K reviews
Robin Penny
September 23, 2024
Useless. You can't use it to tap in & out with your phone - which I expected to be the main functionality. Doesn't show the correct balance (showed me in credit even when I had a negative balance). It even failed repeatedly in letting me top up my balance. Use the website instead.
4 people found this review helpful
Did you find this helpful?
Transport for London (TfL)
September 24, 2024
Due to the current incident we are unable to process payments in-app. You can make payments on the TfL website or in stations.
Mistu X
September 24, 2024
Every top up option stopped working - it was fiddly to begin with, but now anytime I go through to payment I get an error, like everyone else says. Website isn't much better when it comes to UX but at least payments are possible to be made. For how much tfl charges, a decent app should really be easier to produce!
5 people found this review helpful
Did you find this helpful?
Transport for London (TfL)
September 24, 2024
Due to the current incident we are unable to process payments in-app. You can make payments on the TfL website or in stations.
Ivana Rakić
October 2, 2024
Knocking down my rating because I've not been able to top up PAYG balance nor buy a Travelcard via the app for over a month, and that's most of why I previously used the app (I get to payment and then it's the white screen of nothing). Glad I can still see my balance, but that's all it's useful for now.
3 people found this review helpful
Did you find this helpful?
Transport for London (TfL)
October 3, 2024
Hi Ivana, due to the cyber security incident we’re currently unable to process payments in-app. You can make payments on the TfL website or in stations. We’re working hard to resolve this as quick as we can.

What's new

We have fixed some issues customers have reported to make the app easier to navigate