Absolute rubbish. Who is the genius behind this absolute nonsense app? The user experience is like weather in London. I can't pay for my ticket because I cannot type my card details as some random numbers appear from nowhere. For how long the IT team cannot fix this problem??? Perhaps hire someone who can do something about this disappointment. NE is pretty large company and it is very disappointing to see this type of service.
Not possible to log in with my account, my tickets are not visible in app. If I retrieve two tickets crashes and can't be started again until I reinstall or delete data. Coach tracker always down, too busy says the message.
Great App! The coach tracker function works great and the app does everything I need it too. The UI could be a little better and voucher inputs are non-existent but otherwise ace! 5 Stars.
Used to use this app with no problems. Tried installing on samsung galaxy 8+ even though it says it's installed I cant find it anywhere on my phone and the only way to use it is by going to the playstore and opening it. Useless!! Ive uninstalled it via the playstore only and tried multiple times to install it properly to no avail. Won't appear anywhere on my phone. Useless!!
Had to pay an additional £5.50 to change my booking to a day before, because the app decided to pick the next day instead. There was no way of being able to look at the entire booking before confirming payment - you had to pay first and then it reveals your journey details. Feeling ripped off. :(
I do not normally do reviews, but this has to be one of the worst apps. Since update it constantly crashes. If it's not improved they will lose business.
- Fixed various issues users were reporting.
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