National Express Coach

National Express Ltd

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About this app

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
-Search and book coach travel to 100's of UK towns, cities and airports on the go.
-Use our Coach Tracker to view timetables and track your journey progress as you travel.
-Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet.
-Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email.
-Quickly search your recent journeys and re-book tickets.

Ratings and reviews

Lacks account sign in, which is a major setback. I can search for new tickets, and view any I've purchased but only with a lookup. Beyond that the app feels somewhat useless. I recommend using their web portal instead as you can see your tickets on sign-in and amend them. Please add sign-in and ticket amending to the app!

They're late and had to wait on the phone more than 5 minutes, which was supposed to be an urgent call as the bus wasn't trackable. Their service is really bad.

I thought when downloading I'd be able to log into my account and view tickets I had previously bought, which would be easier than searching through emails at the gate. Alas not. I'm not sure what the point of the app is if I can't view tickets bought online, so I will be uninstalling. UPDATE: there is a way to add a ticket via the ticket number and email address used at booking. It didn't seem the most intuitive.

What’s new

Improved notification experience