National Express Coach

National Express Ltd

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About this app

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
-Search and book coach travel to 100's of UK towns, cities and airports on the go.
-Use our Coach Tracker to view timetables and track your journey progress as you travel.
-Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet.
-Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email.
-Quickly search your recent journeys and re-book tickets.

Ratings and reviews

If and when the app works it's pretty decent but there is a massive space for improvement though. The coach tracking based on my booked ticket just says Unauthorized acces?? Search based on departure time and station works intermittently. The app takes too long to load up in my opinion as well. Also when I try to add the booked ticket to the wallet it just downloads a file on my internal storage without adding anything to the wallet. These are just a couple of issues.

Very disappointing. You used to be able to see a timetable for your bus, but now I can't see that option. Today, it won't let me track a bus I know is en route, and it won't even display the service, so that I can't even see a scheduled arrival time. It does offer me the earlier trip on that route, which is useless. Uninstalling, as it is a waste of bytes.

You can't log in into your account through the app, so you need to pay £1.50 booking fee each time (if you're logged in there's no fee). You can log in through the browser and then it says there's no fee but once you try paying it restarts your booking every time. I tried minimum 5 times in a row, multiple times through the year (because I hoped it's finally fixed) but it's impossible so you have to pay the fee. I emailed them but the reply is generic they'll check it and fix it ASAP...

What's new

This latest version contains upgrades to improve experience