Ally Auto Finance

Ally Financial

About this app

Our new design offers added efficiency when it comes to making payments, enrolling in Auto Pay, and managing your vehicle accounts.

Where to start
• Enroll in Ally Auto from the app login screen, or enter an existing username and password
• Set up and use face or fingerprint verification for quick and secure logins

What you can do
• Securely view payment information, statements, and transactions
• Easily review and edit pending vehicle payments
• Make one-time vehicle payments or use Auto Pay to schedule future payments for 365 days a year
• Pay off your vehicle faster by scheduling extra payments at any time
• Use the Message Center to ask questions, compose, and respond to queries with attachments
• Manage multiple vehicles from your Snapshot — a simple, straightforward dashboard
• Stay on top of your financial health with free FICO® Score updates

How we prioritize your security
• We never store personal or account information on your phone
• All transactions are secure and encrypted

FICO and "The score lenders use" are trademarks or registered trademarks of Fair Isaac Corporation in the United States and other countries. ©2020 Fair Isaac Corporation. All rights reserved

Ratings and reviews

I've had this app for 3 years and now all of a sudden it doesn't work AT ALL. I don't have auto pay set up because there might be a time I can't pay my full payment and I'd have to split my payments up because of other bills. But now when I log into Ally auto it says there's another app to use and it wants you to go there but when you put in your credentials in the other app it wants you to go BACK to the first app and the screens just go back and forth between apps but you're not able to pay...

Functionally the app is good. But, UI, UX is garbage. 1. Doesn't play well with password managers. If lastpass fills in the password, there is no option to click 'Okay' or 'Enter'. I have to work around by closing the keyboard and opening it again to be able to enter. 2. No other authentication modes supported. No fingerprint access. 3. The app name is generic and unintuitive. 'Mobile pay' is a horrible name. How am I supposed to remember to look for 'Mobile pay' instead of 'Ally Auto'?

The app is easy to use but doesn't not give the flexibility for a card payment like some other institutions do. I really dislike when financial institutions don't give that option to pay by card makes it more stressful having to wait for funds to be pulled out for 2 days. I like to see the payments I made same day coming out of my accounts instead of waiting. Just makes things easier to track since everything is pretty much digital.

What's new

Ally Auto has a new home.
Download or open the Ally: Bank, Auto and Invest app to access your auto account.