Tiffany Wilson
Unsustainable & laborious system. I ordered 20+ items in one order. Over 6 days, I received 1-4 SEPARATE deliveries per day, some of only 1 ITEM, min 2 plastic bags each. How is a person meant to avail themselves for 6 full days? Then returning bad quality and wrong items because of their lack of system, you have to log a ticket manually on their website and hunt SKU's in your emails - you can't return through the app, and you have to go in store to exchange, which defeats the point. I'm done.
15 people found this review helpful
Michele Ziervogel
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Worst shopping app on the planet!. The product description more wrong than right, you have to pay for collect in store, support for the app is ZERO, the financial info is ALWAYS wrong. The app keeps declining payment but reserves the funds on your account. The it take 72 business hours for the "system" to reverse. Worst shopping experience ever!!
5 people found this review helpful
The Foschini Group
4 October 2024
Hi, Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. To help us understand your experience better, please provide us with more details by emailing us directly at support@bash.com. Thanks!
Nokuthula Sigubudu
The app is fine, but the process for their "in store collection" needs work. I would have preferred to get notified to collect my parcel once all the items in my order were available as opposed to going to pick up my parcel and finding out only 2 of the 8 items I bought were available. Now, it means I will need to go back multiple times to get the other parcels once they are ready. This process is very tedious and time wasting. No one who buys online wants to receive their parcels separately!
34 people found this review helpful
The Foschini Group
25 August 2024
Hi, Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. To help us understand your experience better, please provide us with more details by emailing us directly at support@bash.com. Thanks!