Denielle C
It used to automatically show all the DHL EXPRESS shipments that are coming to me on a page that says 'To Me' but now, even when I input the tracking numbers going to me, it does not show up anymore to where I can change delivery options and everything and I now have to track them one by one on the tracking page without being able to edit anything. I literally have more than 10 tracking numbers every time and it is so hard to keep up with them.
132 people found this review helpful
Hi Denielle C. We are sorry to hear about your experience. Please email us at dhlexpmobileappsup@dhl.com with more details so we can assist you further. Thank you.
Brandon T
Tracking codes don't work in the app. I have gotten many that start with DHL thrn get transfered to USPS for final delivery. It seems to be a different kind of tracking number. Either way... these tracking codes NEVER work. They always say that it is not a valid tracking number. But it is, cause when I click the link in my email, it goes to the DHL website and works. So frustrating. What's the point t of the app.
55 people found this review helpful
DHL Express
25 September 2021
Hi Brandon T. The app is meant for DHL Express shipments with 10 digit tracking number, and does not yet work with other DHL divisions' tracking numbers. Please email us at dhlexpmobileappsup@dhl.com for more information. Thank you.
Chandra Barus
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The worst Logistic Company in the World. Using them 4 times in 4 months, once every month, just one time delivered on time. The rest always late for days.. They even cant recognize my address. Second they didnt recognize my address, 3rd, 4th, the same. The status "on hold" for 5 days. The Worst Company! They dont know how to solve the problem. How come same problem happened every month. Other logistic Company did a great service and on time.
3 people found this review helpful
Hi Customer,
We apologize for the inconvenience caused. For any service related queries, please reach out to DHL Express Customer Service via http://mydhl.express.dhl and navigate to "Help and Support" towards the top left hand side of the page.
Thank you,
DHL Express Mobile App Team