Bad app. If you try to create a shipment it just kicks you out to your mobile browser and their terrible, terrible mobile site. It's a very clunky page. I couldn't complete a shipment. It didn't have all the same options and was just bad. So bad.
The FedEx app's Watch List works for just some of my shipments, but not all. After adding the 22 digit track # multiple times & adding to the watch list, I finally just give up. Also, would really like to upgrade packages (with a reasonable fee) from Smart Post delivery (which I can easily do on their competitor's app), but can't seem to locate that option on this app.
Just tracking app. "Make label" just a link to clunky "lite" mobile site, no way to add reference field to know WHAT you sent. "Exceptions" list doesn't include packages that disappear, fall off truck, go beyond reasonable delivery date, just weather delays. kinda useless "exceptions". No dispute button for overnight packages that took 2 or 3 days to deliver. No pending view. No to do list. Invasive permissions.
Labels scanned, show not in system. Three different FedEx customer service say I can not scan the label until the packages are scanned by Fedex. How can i scan a label that is on the Fedex truck ? The one star is either for customer service or app.
This app is useless. You can't really do anything with it. It only has one functionality...tracking shipments...if it has anything else...its convoluted under a very poor user interface.
As others have stated, go tricked into signing up for this under the erroneous premise that I could sign for package as the door tag indicated. Well YOU CANT!!!! worthless piece of junk of an app.
Enjoy our latest update where we have resolved some general bug fixes and made more improvements to enhance our app to deliver a faster, easier and more reliable experience.
Offering a fast-and-simple way to perform your most frequent freight tasks.
SMSA Mobile can give you freedom to track your shipment status anywhere.
Best package tracker for UPS, USPS, FedEx, DHL, DHL Express, OnTrac, TNT & more