Latitude

Latitude Financial Services

About this app

Latitude’s mobile app helps you manage your finances from one central hub. We’re listening out for your feedback and building the app that you want to use.​

Credit card features currently include:​
• Access accounts with Touch ID or Face ID​
• Add your card to your digital wallets​
• Temporarily lock your card​
• Fast access to all balances​
• View your statements​
• Check payment due date​
• View all transaction information​
• View and change personal details​
• Activate your new card​
• Set or change card PIN​
• Set up direct debit (Australia only)​
• Pay by bank transfer (Australia only)​
• Request a refund. (Australia only)​
• Request a letter​
• Request account closure​

You can view all the products below from your Latitude App:​

Latitude Australia products​
• Latitude GO Mastercard & GO Platinum Mastercard​
• Latitude Gem Visa​
• Apple Financial Services (AFS) CreditLine​
• Latitude 28 Degrees Global Platinum Mastercard​
• Latitude Low Rate Mastercard
• Latitude Infinity Rewards Visa​
• Latitude Eco Mastercard
• Latitude Mastercard​
• Care Credit​
• CreditLine​
• Buyer's Edge

Gem Finance New Zealand products​
• Gem Visa
• Gem Essentials​
• Gem CreditLine​

The Latitude Group is a leader in consumer finance in Australia and New Zealand.

Ratings and reviews

Most banking apps provide the facility to download a snapshot of transactions over a selected period... not this one!!! Not sure how long I'll be prepared to put up with this oversight. Come on app developers!!! This should be easy/quick to remedy!! Can't do it on the web-based facility either. Gross oversight. Would be great if I could get some sense that the developers were listening and had some plans to bring the App/service up to the standard of the competition.

Latitude are a bunch of dishonest thieves. They are happy to allocate payments of monthly purchases to interest free promotional purchases instead of the month to month charges they need to go against. This causes those charges to become overdue so they can slug you with interest and overdue charges. Customer support are clueless and can't understand what the problem is. Find a better provider than these thieves.

I personally find it quite predatory that if you set up direct debits and you manually debit from your bank account. They decide to take 2 to 3 days before they take the money out. It should be instantaneously or pending at least. Most likely hoping that they can charge a missed transaction fee. Have to pay via BPAY through my bank app for the money to go instantly. However slugs with a $1.50 fee despite now paying $10.95 a month. I feel like you could eat that cost. Credit history keeps me open

What's new

Bug fixes and stability improvements