Mimo Lekbi
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After I installed the latest app version (6.3.20) on my phone, I was not able to login anymore. It took almost a month of slow communication with whom ever is responding through the email CRC@.... To find out that my phone's android version is not compatible with the updated App. I have purchased a new phone and re-installed the App once more. However, I need to reactivate the App. I live in Chicago now. I tried to contact the customer service vis email, phone and Whatsup. No response so ever.
80 people found this review helpful
Al Barid Bank
12 January 2022
Nous vous invitons à nous contacter à travers notre centre de relation client au 080 200 32 32 ou par mail sur l'adresse CRC@albaridbank.ma et laisser vos coordonnées et votre GSM lié à votre contrat. Nous allons vérifier votre cas en interne et reviendrons vers vous dans les plus brefs délais.
Rachid Oulhinte
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An application that does not respect standards... nor customers... For a week now I have been trying to access the application, the same problems... It crashes, doesn't work, doesn't open, doesn't respond... I called them several times with no single help ... The employees are irresponsible and did not find me any solution... I am now thinking of changing the bank to a better bank
4 people found this review helpful
Al Barid Bank
4 November 2024
We invite you to reach out to us via email at CRC@albaridbank.ma, providing your contact information and the mobile number associated with your contract. Our team will review your case internally and get back to you as soon as possible to ensure we can serve you more effectively.
muhammad EL Fezazi
Everytime when i want to open this app with a new version I have difficulty logging in it always makes me angry You do all the information correctly in the end, when you finish it gives you a message something wrong try again later...😒
18 people found this review helpful
Al Barid Bank
2 October 2024
We invite you to contact us through our customer relations center on 080 200 32 32 to check your case and assist you in using the new version.