Universal Orlando Resort

NBCUniversal Media, LLC

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Ratings and reviews

This app is now seemingly required to order food at some universal parks restaurants. It also requires creating an account (externally, via a website). There is no "guest" option, as is the norm for many other similar apps. Moreover, in the context of a very busy amusement park, phone service can be spotty at best and this app is poorly structured to deal with such issues. Lag is untenable and responsiveness is poor. Occasionally a refresh will finish, kicking you out of whatever you were doing

Up until the recent update, this was a passable app. The experience has since deteriorated. The biggest issue I have is that the wallet feature has become completely non functional. Cannot pull-up tickets or purchases, and the digital barcode for an annual pass just now spins and displays a content error.

I don't usually write reviews, but for this, I definitely will. Like most recent reviews here, there's definitely a big issue with this garbage app from the wallet to tickets, etc. I've contacted support twice and got nothing so far. I would like to think this is one of the perks of buying these expensive tickets is to kind of easily navigate and have access to what we purchase. Me personally It may be minor to others, but it just may make or break our yearly passes.

What's new

Get ready to elevate your Universal Orlando Resort experience with our latest app update!

Version 6.6 introduces enhanced map locations, including bus stops throughout the Resort and the locations of haunted houses and scare zones for Halloween Horror Nights. We’ve also simplified park hours to include detailed monthly schedules. Additionally, this update features various bug fixes and improvements for a smoother experience.