My Disney Experience

3.7
108K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
- Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
- Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
- Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
- Find your way around with step-by-step directions.
- Purchase your theme park tickets.†
- Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
- Download, edit & share your Disney PhotoPass photos & videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations.
- Search & filter activities to find exactly what you’re looking for.
- Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
- Save time by starting your Disney Resort hotel check-in process right from the app.
- Visit My Account to manage your Disney Resort reservations, tickets, MagicBands & cards, share plans with others & sign out.
- Share plans with others through Family & Friends. Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
†Ticket sales are for residents of the U.S. & Canada only & may not be available in some countries. Ticket prices are in USD only.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/
“Do Not Sell My Personal Information” Rights: https://privacy.thewaltdisneycompany.com/en/dnsmi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lense
Updated on
May 6, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.7
108K reviews
Julia Ginzburg
May 7, 2022
Sorry. This app is terrible and complicates things beyond their due measure. It is extremely confusing and not at all intuitive. It actually slows things down and causes loss of time. We would get food 5 times sooner by just coming and ordering than by doing all that through the app. It is not at all easy to use and even worse in finding what you want.
28 people found this review helpful
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Aubri Lewis
May 8, 2022
Potential to be great. ALL map functions need work. Walking directions did not work a single time. More filter options needed (ex. Height requirements for rides) Lightning lane and genie aren't as helpful as I thought they could be. The dinning options were fantastic and worked as they should. Reservations, menu visibility and mobile order were all very helpful.
21 people found this review helpful
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Disney
May 10, 2022
Hey Aubri. Select the "map pin" icon in the bottom toolbar. In the upper left corner, filter down to the Park, next open the category menu to "Attractions"(top center dropdown) ;. Now choose "Show List" in the upper right corner of the page. You can choose any of the listed attractions to open and view their height requirements. I hope this helps!
Moore1387
May 26, 2022
I love this app. The interactive maps and wait times are so helpful. It could be a bit easier to navigate in the app, but it's very useful for navigating the park, especially for someone like me who has gotten lost in Disneyland before. Update: I'm in Disney World and realized how terrible this app really is. I "linked" both tickets but that means nothing. The map doesn't help much here, and could really benefit from at least showing the bathrooms.
4 people found this review helpful
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Disney
May 26, 2022
Hi there. Select the "map pin" icon in the bottom toolbar. Open the category menu in the top center to "Restrooms." In the upper left corner, filter down to the Park. The map will update to only show restroom locations meeting the criteria. Choose the "Show List" in the upper right corner of the page to get a list. I hope this helps!

What's new

With this release, we’ve introduced Disney Genie service. Using this complimentary interface, you’ll have access to new features, including:
- A custom Tip Board, which can display estimated wait times for your top attractions and dining experiences.
- A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times.
- The opportunity to purchase Disney Genie+ service.
Additionally, we fixed bugs and improved overall app performance.