Volkswagen

Volkswagen AG

About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.

Ratings and reviews

App continues to stop syncing with new golf 8.5 car saying server issues and to restart car. Then it will say the car is unlocked so I have to go back and check on the car. So I never know if the car is locked or not unless I physically check it again. Sometimes it won't sync for over a day even if I'm in range. My mini app previously worked fine in the same position so WiFi must be OK.

Update (2024): Have to downgrade review again as payment system is completely broken! Wish they would just provide a consistent, reliable app! (2023): well done VW for solving the connection/sync issues! It's a pleasure to use now, good AC control and extra functions like sending map routes to the car work great. (2022)Has potential; doesn't show up to date information. Lots of bugs.

Takes 45 seconds to respond with unlocking, lights or lights and horn. Pointless and waist of money paying for a service that's unusable!! I could have used the keys by this point!! No notifications if the car was left unlocked, charging started/paused/complete, no remote option to open windows, no option to set pre-entry climate control or heated seats before you depart, no car stats on tire pressure. Dont waist your money, time and phone storage!!! Uninstalled and awaiting refund!!!

What's new

Vehicle- and contract-specific improvements:
– Improved performance of functions relating to Wallbox and We Charge charging plans
– Simpler menu structure for charging at home or on the move
– Modified display of details for charging stations, e.g. availability and charging connector type