Volkswagen

Volkswagen AG

About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.

Ratings and reviews

I have an ID4 GTX, this app is not user friendly. Not possible to use that app for anything other than to, choose when the car is charging and watch how much the car is charging. The map function is also weak. How is it not possible to see how much the car has been used in any day/week/month/year. Not possible to lock/unlock the car, etc. The list goes on

June 2024 update: 3 years later and absolutely zero improvement. Unreliable to tell battery charge or vehicle status, a real disappointment, won't buy VW again! 2021 review: More issues with this app (again) and continuing the frustration. Cannot turn on the heating system despite being connected to the car. Currently fully charged and displayed as 58%. These issues persist months after I started reporting them and I haven't seen any update or release on your part to improve upon it.

Poor user experience for electric car owners. Takes forever to automatically refresh the car's state of charge and there is no way to manually force a refresh (e.g. by swiping down). This regularly leads to the app displaying a SoC with the info "refreshed 5 hours ago". Great, thanks. Additionally, it doesn't seem to be possible to have multiple users and profiles connected to the car from their phones. As soon as someone else connects the other family member is logged out on their phone.