It's a cool concept. I had wondered why I would want to start my car from my phone instead of the fob. Then I returned from a trip, arriving at the airport to find temps in the single digits. Used the app when I jumped into the parking shuttle and got into a nicely warmed 2017 Escape. Requested Enhancement 1. Please pass the VIN of my vehicle when following links that open in the browser (how to videos). Ford Pass already knows what it is, the user shouldn't have to enter it again.
I bought my F-150 two weeks ago and it has updated only three times in that period. I have to give 1 star because it just doesn't work. No update on fuel or miles, no idea if messages for the vehicle would even be there. Makes you not want to trust it for anything. So sad...been a Ford owner for life. I expect better from Ford.
Your kidding me, right? This app has not worked on either of my first Ford's. A 150 and an edge. Both 16's. Love the vehicles, but this app sucks. Completely worthless. Maybe those who updated this trash recently should get some instruction from OnStar. Theirs worked perfectly on my recently owned Cadillac Acadia. I know, talk to a guide. Just FIX THE APP!!!
App needs alot of work. Keeps having errors which require me to logout and reset my pin. This is really annoying. Fix the app, before rolling out new features. Update 3/16/17 - Pin errors still occuring. Its is a good app, when it works. But it still has a long way to go.
Like it mainly for the remote start, all the other stuff is fluff. Don't like it (HATE it actually) for constantly logging me out... bad enough, but just accept it and ask me to log back in, eh? Don't tell me something has gone wrong, that I should contact a "guide", who turns out to be useless in this case. And WHY do you send me WARNINGS about the braking system, just because I happened to engage the parking brake?
I'll join the bandwagon. I too have had issues with this app. I have a 2017 Explorer I purchased in Jan. The dealer recommended I install. It worked spotty at first. I must have installed and reinstalled 3 or 4 times, reset the vehicle twice. This last time I reinstalled it doesn't communicate with the car. I give up with this app
>> What’s New - 1.7 .0
- Fixed the Fuel Level Refresh Issue and multiple vehicles missing Odometer/Fuel Levels
- Updated Ford Credit Login Details Page
>> Keep Feedback Coming
- We can only make FordPass better through your feedback. Please don’t hesitate to reach out to our Guides through the app to let us know any issues/feature recommendations.