72.2K reviews
Content rating
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About this app

Meet FordPass. The app that puts your ownership experience right in the palm of your hand.
With the FordPass App you can:

• Lock/unlock (1), stop/start (2), create start schedule from virtually anywhere with complimentary remote vehicle controls when equipped with FordPass™ Connect (3)
• View important Vehicle details like fuel level, maintenance information and more with FordPass™ Connect (3)
• Get Vehicle Health Alerts when your Ford needs attention (4)
• Access FordPass Rewards™ to earn points you can use toward discounts on service, maintenance and new vehicle purchases
• Locate fuel or electric charging stations, dealers and more
• Get 24/7 roadside assistance (5)
• Call or chat with a friendly FordGuide
• Schedule service (6)
• Make secure payments with Ford Credit

Unlock the full potential of your Ford battery electric. With the FordPass app you can:
• View charge level and monitor charge progress
• Find charge stations on the route
• Plan your next Electric Vehicle with Trip Planner
• Locate, activate and pay for charging at Blue Oval™ Charge Network chargers
• Get charging station details, like pricing, availability, reviews and more

(1) Remote lock/unlock requires power door locks.
(2) Automatic transmission only.
(3) Remote features available on select Model Year vehicles. Not all features are available in all markets. FordPass™ Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
(4) Vehicle Health Alerts require SYNC 3 version 2.0 or higher and a data connection via a mobile device or FordPass Connect.™ See SYNC interface, a dealer or a Ford Guide for more information.
Aftermarket on-board diagnostic devices may interfere with various vehicle systems, including Vehicle Health Report and 911 Assist.® To avoid interference, remove the device or contact the device maker for more information on compatibility.
(5) Roadside Assistance is included for certain owners and available to everyone for a per- service fee. Ford reserves the right to change program details without obligations. Ford Roadside Assistance is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever comes first. Ford EV Owners: Beyond 35 miles, your vehicle will be taken to the closest public charger or EV Certified Ford Dealer.
(6) At participating dealers.
Updated on
Jun 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted
72.2K reviews
Paul Wyndham
May 29, 2022
the app is really helpful and helps you stay connected with your vehicle and gives you good info and lets you do key things like turn the vehicle on, lock/unlock the doors, and find it on a map. It just needs to work faster. There is no reason it should take a couple minutes to tell you that it started. especially when you are a couple feet from the vehicle. when you have the app open it should start the connection with the vehicle and then stay connected for a timeout period.
72 people found this review helpful
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David Goodman
June 25, 2022
Another update (version 4.17).... and once again Ford had managed to break the app. The app was mostly working (vehicle location would not display on the previous version), but after the last update the app crashes on startup. After uninstalling and reinstalling the app, the app crashes as soon as I sign into the app.
630 people found this review helpful
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E Lucas
April 29, 2022
Installed and reinstalled software updated everything multiple times and spent over an hour each with two different techs. The software doesn't work and uninstalled. After thinking about it I went back and reinstalled the software. The key for me was establishing a wireless hotspot that was active during install and setup. Everything now works. Hope this helps if you are struggling with it.
54 people found this review helpful
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What's new

What's New - 4.17.0
• Continuous quality improvements under the hood of the app
Keep the feedback coming!