Whisker

Whisker

About this app

The Whisker Connect™ app allows you to remotely monitor and control your WiFi-enabled Litter-Robot unit(s) and Feeder-Robot unit(s) all in one place. This app brings you data about your cat’s litter box usage and your pet's feeding habits, giving you full control of your Litter-Robot 3 Connect and Feeder-Robot right from your phone.

Whisker app for the Litter-Robot 4 and Litter-Robot 3 Connect
● View the Waste Drawer Level: Keep the litter box out of sight but not out of mind. Check the waste drawer level from wherever you are.
● Get Real-Time Status Updates: Turn on push notifications to know when your Litter-Robot needs your attention. Customize alerts to find out when it's cycling, the drawer is full, or the unit is paused.
● Monitor Your Cat's Litter Box Usage: View usage stats for insights into your cat's health. Learn what's normal for your cat, so you can identify when something might be wrong.
● Manage Your Litter-Robot Settings: Customize your settings right from your phone. Adjust the wait time, lock out the control panel, activate the night light, or schedule sleep mode.
● Connect Multiple Units: Onboard a single Litter-Robot or Feeder-Robot, or multiple units to the same app. Others in your household want to connect? Simply use the same account.

Whisker app for the Feeder-Robot
● Customize Multiple Feed Schedules: The app gives you even more customizable programming options for multiple feeding schedules. You can also give a snack or skip meals with the touch of a button.
● See Feeder Status: Receive notifications for when you’re getting low on food, as well as alerts for if there’s an issue detected with your automatic feeder.
● Get Feeding Insights: Ensure your pet is receiving the right amount of food at the right time. Compare your pet’s weekly and monthly feeding stats for high-level insights.
● Give Your Pet A Snack: Give your pet a snack anytime, from anywhere, at the touch of a button. Snacks dispense in 1/4-cup increments up to 1 cup total.
● Connect Multiple Units: Onboard a single Feeder-Robot or Litter-Robot, or multiple units to the same app. Others in your household want to connect? Simply use the same account.
Requirements:
● Requires Android 8.0 or later
● Requires camera permissions to scan QR code
● 2.4GHz connection required (5GHz not supported)
● IPv4 router required (IPv6 not supported)
● Please make sure you complete the onboarding process within 5 minutes
● SSID network names must be under 31 characters
● Network passwords must be between 8-31 characters and cannot have slashes, periods or spaces ( \ / . )
● Robots will not connect to hidden networks
● MAC address is visible during feeder-robot onboarding
● Robots will only connect to secure password protected networks
● Robots do not use share WiFi network phone features

Ratings and reviews

Overall, a good app to keep track of my cats' litter use. One issue I have is that the "recent activity" sometimes doesn't load and I need to restart the app. The biggest downside so far is that the litter robot can't distinguish between my two kittens because they're about the same weight. It would be great if I had the option to indicate which cat used the litter at the time the weight was recorded so that the robot can update its data on my individual cats.

The litter robot by itself is amazing. The only thing that doesn't work well is its connection to a Wi-Fi network. I have to reconnect it almost daily, and it's practically next to the router. There's no offline sync capabilities. The Litter Robot doesn't capture data unless it's online. This makes any data displayed in the app non-existant. It also makes any remote features in the app useless. I've all but given up on the app features at this point.

Updates look nice. The ability to view a month of history still doesn't work and any attempt to download more than a week of data is still broken. I see there's at least a blurb about historical data in the new onboarding slides, so that's nice. This really needs to be addressed. Still need the ability to add second account to same robot without logging in to the same account. App freezes up if you do not select a region on the shopping page.

What's new

What’s new with this release:

Litter type
We added a new setting where you can tell us what cat litter you’re using in your robot. (Litter-Robot 4 only; Litter-Robot 3 coming soon)

Account tab
We reorganized the account tab so that you can quickly find what you're looking for.

Warranty information
You can now access your warranty information from within your robot settings screen.

Usability
We've continued to improve notifications, usability, design, and the SmartScale algorithm.