11.5K reviews
Content rating
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About this app

The new myCadillac mobile app* design was developed by incorporating user feedback to provide an even better experience. Redesigned for the way you drive and live, this app is high-tech and highly personalized. You can stay in touch and in command — whether you’re in your vehicle or out. Immediately see helpful features like remote commands right on your home screen. You can even check the fuel level or charge status of your vehicle before you open the door.

This app is hand-held innovation to keep you moving forward — and it’s just the start. Look for exciting additions and updates to your app very soon. Download the myCadillac mobile app today. Start by logging in with your Cadillac Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The redesigned mobile app is only available in North America.
See onstar.com/us/en/mobile_app for details.

An App Above — go beyond the ordinary with the new myCadillac mobile app

The redesigned myCadillac mobile app is supported on Android 9 and above.

Remote Key Fob**
Now with your key fob conveniently located on your home screen, it’s easy to stay in command. You can lock and unlock your doors or warm up your car on a cold morning.

Vehicle Status*** / Schedule Service
Check your vehicle’s status by glancing at your home screen — monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app.

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

My Cadillac Rewards*****
Watch your points rack up, and redeem well-earned rewards. Learn about and enroll in the program, see your active point balance, and conveniently access your account.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle.

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

Cadillac Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver.

*Available on select devices. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
**** Roadside service availability and providers vary by country. Restrictions and limitations apply.
*****Please view full program Terms & Conditions at https://www.mygmrewards.com/.
*******Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage varies by country. See onstar.com for details and limitations.
********Requires a capable 2015 model year or newer GM vehicle and active service plan. See onstar.com for details and limitations.
Updated on
Sep 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
Data can’t be deleted
11.5K reviews
Michel Ellison
September 15, 2022
This is unacceptable I can't check my vehicle status, because it say someone has already requested it and to try again later. Uninstall and reinstall doesn't fix the issue. I am a paid customer remote start, lock and unlock and also vehicle status is Parrt of the plan I have, if not then let me know so I can cancel my subscription to Onstar. In 2020 when I got my car all was good, then you did a major upgrade and it's been fudge up since.
13 people found this review helpful
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General Motors (GM)
September 15, 2022
This is certainly not the experience we want you to have with the app. When you can, please send us an email with more details to socialmedia@gm.com and “ATTN: myCadillac app/Michel Ellison” in the subject line. We would like to look into things further with you. ~Chris
Sarah Tomlinson (Sally)
August 4, 2022
After latest update, this app no longer works! At sign-in screen, after entering credentials, an error message is displayed stating app cannot detect internet connection. I'm always connected to fast trusted wifi when I'm trying to open this pig. I've tried uninstalling/reinstalling multiple times, even trying to sneak in through "guest mode" access is denied due to error. Used to be an overall truly bitchin app, useless waste now. Devs have any insight? I need this app to work
27 people found this review helpful
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General Motors (GM)
August 4, 2022
We regret to hear that you are currently facing this, Sarah. When you get a chance, please send us an email to socialmedia@gm.com with the subject line as "myCadillac/Sarah Tomlinson". From there, we will be in the best position to troubleshoot these concerns on our end. ~Sam
Brian Snyder
June 7, 2022
This app needs to go back to an option to keep you logged in. It is so frustrating to have to log in every time you want to use it! I used to use the app daily but now I use it very infrequently since it is such a disappointing experience. Bring back that feature. The app also has no feature in it Smartdriver section to go from one drive cycle in a day to another without having to re-select the day of interest...very annoying user experience!
97 people found this review helpful
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General Motors (GM)
June 7, 2022
We appreciate your feedback regarding the mobile app and have documented your sentiments for further review. If you have any additional questions or concerns, please feel free to email us at socialmedia@gm.com with “ATTN: myCadillac app/Brian Snyder” in the subject line. We’re always happy to help. ~Helen

What's new

You asked and we took action. Now you can enjoy the newly redesigned myCadillac mobile app with these features:
- Shop and view offers for eligible vehicles from your mobile app
- Send remote commands and check your vehicle’s status from your home screen
- Now experience new and additional ways to sign in
The updates to your home screen are just the start — be on the lookout for future updates to your mobile app
This update also contains miscellaneous bug fixes