CIB OTP Token
2.9star
1.89K reviews
500K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
2.8
1.85K reviews
A Google user
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March 21, 2019
very buggy, bad UI. As a developer, I am amazed how the app got published. Could not copy any info in step 2, whenever I go to another screen to copy the code and get back to the app, it resets to step 1 again, same happens if the screen gets locked. I had to write all the codes in a piece of paper first. The app is functional but not user friendly and buggy.
33 people found this review helpful
CIB Egypt
March 21, 2019
Dear Valued Customer,
Thank you for pointing that out. In addition, we will continue improving our services to provide you with the service you expect and deserve.
Kareem El Dabbagh
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August 19, 2023
Horrible time wasting experience Everytime I use this app, knowing 200% I am entering the right OTP number, it gives me an error then locks me out. Trying to reactivate it is the most ridiculous and bugged experience. I've called the call center 10 times over the past two weeks, following all the ridiculous manual steps and everytime I try to reactivate it tells me that the serial is already activated, despite confirming from their side they reset everything and having uninstalled the app.
10 people found this review helpful
CIB Egypt
August 20, 2023
Dear MR Kareem ,
We apologize for the experience you've faced please provide us with your mobile no and the details of your issue to the following E-mail for assist
socialmedia.support@cibeg.com
George Elmaraghi
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- Show review history
July 17, 2024
تطبيق عقيم. Activation is a nightmare, tip: when the cust service gent asks you to delete the app after deleting the cash and data don't delete it otherwise you will never be able to reactivate it and you will keep getting an error that the serial number is already activated. Had to ring cust service 7 times from abroad for someone to finally advise not to delete the app after clearing the cash and data. Other thing don't copy and paste the otp or the verification code you should handwrite it.
1 person found this review helpful
CIB Egypt
July 17, 2024
We apologize if you have had an unsatisfactory experience. Please send us your mobile number on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
What's new
Bug Fix
