Autel Charge - EV Charging

4.6
1.24K reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Autel Charge application bring you an excellent experience when you're charging on Autel MaxiCharger at home or on the road.

The advantages of our intelligent charging solutions for home use include:
• Scan the QR code on your home charger to streamline the setup and configuration process.
• Link Autel charge card to start and stop charging via it.
• Fast and convenient charging via the Autostart feature.
• Schedule charging sessions during off-peak times to reduce electricity costs.
• View real-time charging statistics including: Power usage, energy costs, charging amperage, charge duration and much more!
• View monthly energy consumption details.
• Set your local energy prices to calculate charging costs using home chargers.
• Distribute charging power evenly within a charger group to maximize charging efficiency within limited total charging power via dynamic load balancing.
• Home Charger Sharing supporting sharing home chargers with other drivers for extra revenue.
• Fast and convenient self-service invoicing for reimbursement of charging costs.
• Convenient management of charge records by exporting charge history as Excel files by month.

When on the road, the Autel Charge application offers the following features:
• Start and stop charging using your Autel Charge card or by scanning the QR code on the public charger.
• Displays the availability status of public chargers on the map. (available, in-use, out of order, etc.)
• Filter chargers displayed on the map by desired connector types.
• Filter by required charging power on the map.
• View site information within the map including pictures, address, energy prices, hours of operation, quantity of chargers and connectors.
• Navigate to a desired site using the integrated navigation map.
• Link your credit card to streamline the payment process using public chargers.
• Scan QR code to start and stop the charger with just one tap.
Updated on
Oct 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.22K reviews
Lukasz Bogdanski
October 4, 2024
The newest update makes the app less intuitive harder to use. It now defaults to public chargers instead of your private charger or last used. The history is somehow less useful and now all my charging sessions are labeled as "smart" and give some BS "savings" stat. 25kw still cost $4 Pre and Post update not sure how i "saved" $7 now. But the BEST new feature is it doesn't record all charging sessions, its missed 2 of the last 4. At least it changed the car.
5 people found this review helpful
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Autel New Energy Co., Ltd
October 7, 2024
We sincerely apologize for any inconvenience the recent app update may have caused to your daily usage. If you encounter any further issues, please feel free to email us at chargecloud@autel.com, and we will assist you promptly. Could you please provide your account information and the charger SN?
demarchand
September 30, 2024
The charger is of good quality but: plastic lock on the J plug is fragile and cable is too stiff in the cold. Ok for South US, forget it if you live up North. App provides basic function to schedule charge, limit the Amps (unfortunately not programmable) and track usage. REASON FOR THE 2 STARS: every few months, the App looses it's connection with the charger and cannot add back as it's "already registered to another user" 😬. 31/09/24: The App was updated and all charge history gone again 😡
2 people found this review helpful
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Autel New Energy Co., Ltd
May 13, 2023
Hi, I'm so sorry for the inconvenience and all your negative experiences. We have opened two Portals for direct support. For any issues you have encountered, please feel free to provide more details either through our APP "Account" page "Report Bug" option Or email us directly at chargecloud@autel.com. We will do our best to solve your problems.
nevergetany
April 23, 2024
very good unit. easy to use. have it set up so no one can steal power. sometimes have to reset that function as when I tell it to start charging it won't work. so I have to put it back to auto start. after a few uses, I can lock it up again. I still would recommend this product over all others. one thing I miss is you have to communicate through type chat. I prefer voice chat so you can clear up misunderstanding more easily.
2 people found this review helpful
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What's new

• Fixed some known bugs.