Brightspeed

Connect Holding II LLC, dba Brightspeed

About this app

Meet the Brightspeed Fiber app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on.
Check out these great features:
• Quickly and easily log in using Touch ID or Face ID.
• Track and manage your Brightspeed appointments.
• Track your payments and view or change your plan.
• Get live support and troubleshooting tips.
• View and test your network’s speed.

Ratings and reviews

Absolute garbage. The app and service. The app only loads sometimes and very selective on what it will load. The service I pay for 1 gig speeds and it's constantly reverting down to 100mb so have to reset everything In order to get paid for speeds. The customer service is useless they don't help at all and just ask you the same questions over and over the. Send you over to a different department after they get info and have to start over from the top

We switched from another ISP to Brightspeed about 2 weeks ago and have had nothing but bad experiences. I even called to up the speed to their "1 gig" speed, and it's still terrible. Always buffering or lagging out or unable to connect to devices at all some times. 10/10 do not recommend. Seek any other ISP possible, I am happily going to pay $300 to reconnect back to our old ISP over staying with Brightspeed any longer.

This app is saying I do not have an app. My email is not connected to any account. Since you guys updated this app your app has not been working. It needs to be fixed asap.