3.8
2.62K reviews
50K+
Downloads
Content rating
Everyone
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About this app

For former CenturyLink internet customers and new Brightspeed internet customers: Meet the Brightspeed Internet app—everything you need to manage your Brightspeed account from virtually anywhere. All you need is the username and password associated with your account to get started.

Check out these great features:
• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services and upgrade your Internet speed (where available).
• Manage your settings.
• Troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, see the status of your order, find out if there is an interruption to your internet service.
• Plus, so much more.

Do more with Secure WiFi features (available on compatible Brightspeed modems):
• Set parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.
Updated on
Aug 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
2.52K reviews
Gina Gentry
January 20, 2023
TERRIBLE! I finally got into the app & it kept saying that my password was incorrect (which it isn't) and saying they were experiencing technical difficulties everytime I tried to change the password. Finally, today I got it to send me a link (only good for 24 hours) to change my password but now everytime I hit the submit button I get the same try again later error message! If this is any indication of what the service is going to be like, they should have stayed CenturyLink, their app worked!
172 people found this review helpful
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Lori Wilson
February 14, 2023
If I could gi e it 0 stars I would of!! The app is almost as horrible as their customer service!! They have NO clue what their doing I tried talking to customer service to figure out why I couldn't get in the app to pay my bill and they couldn't give me a straight answer. I just needed to change my password. Should be easy right? Nope not with this company. They send you a link that doesnt work between the horrible app and even WORSE customer service I'm looking for a new internet provider!
85 people found this review helpful
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Grant Boone
September 26, 2023
App has completely stopped working. Anytime I open the app it just remains a blank white screen and never loads the login portal. On top of that brightspeed's internet service is worthless. My connection gets dropped atleast 3 times a week. I pay $45 a month for just a measly 6 mbs. Problem is I never get the full 6. Speed tests always return results of 4.5mbs. I'm always looking for alternative isp's, but other than satellite internet which is expensive, brightspeed is the only isp in my area.
24 people found this review helpful
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