W T Whitacre
Another app that was very good for a couple of years and worth every penny for the premium features then the "developers" destroyed premium functionality in it. Stopped auto tracking with it's beacons about 2 1/2 weeks ago. Support earlier in the week said it be fixed in about 12 hrs with an update. A day later the update problem not fixed. made it 10x slower, worse overall and nearly useless. Had bought a new beacon for another new truck Just before the issues that effectively ripped me off.
8 people found this review helpful
Driversnote Mileage Tracker
September 8, 2024
Hi William
Thank you for the review—I'm sorry to hear about this! We had some issues in the last version, but it should be fixed now. However, it doesn't sound like that's the case for you. We would love to see if we can figure out what's going on. I can see my colleague has sent you an email; we're looking forward to hearing from you-Jasmin, DN 🌸
Patrick Eastman
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STILL A POS! Always freezing not worth downloading unless must! Constantly will delete the notes that you add at the beginning of your trip constantly restarts and freezes with latest update hard to even access information that will be needed for taxes. Not worth a penny at this point!! Doesn't record every trip if it glitches. Etc...
4 people found this review helpful
Driversnote Mileage Tracker
September 1, 2024
Hi Patrick. Thanks for your feedback. Again, we're very sorry to hear that you're having this experience. This is certainly not what we want for our users. It seems that you have emailed us too. We look forward to assisting you further there and trying to improve your overall experience with the app. Have a good day! / Jesper, Driversnote
Nightshade4120
I really want to like this app, but it has too many issues in its current state. I can't even open it right now as it gets stuck on the loading screen, I've left it for over an hour, and it just won't open. So I have 7 months of miles I can't access. When it was working, it was very slow, I'd press a button and it would take 3-5 seconds to respond. The auto tracking was wholly unreliable, at least twice a week,it wouldn't start tracking until I was already hundreds of miles into my trip. Plz fix
7 people found this review helpful
Driversnote Mileage Tracker
July 4, 2024
Thank you for your feedback and apologies you have had these issues. We would advise that you remove and reinstall the app on your phone, which does usually fix things (you will not lose data, it is saved on your account on our servers). Then, you would be welcome to contact us at support@driversnote.com so we can help. - Steve from Driversnote.