Alsa: Buy coach tickets

ALSA Autobuses

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About this app

Save when buying coach tickets on the Official Alsa app! See a new way to book tickets, manage your bookings, and get information on coach schedules and the best prices for coach travel to destinations in Spain, Portugal and the rest of Europe.

Share your trip with friends or family while on our coaches, and discover incredible places, such as the Camino de Santiago through the silver route or the French route, discovering the beaches in the Basque Country, Cantabria, Asturias or Galicia.

With Alsa you can travel by coach all over Spain, from the Sagrada Familia to the Picos de Europa, stopping off first at the Alhambra and finishing off with a splash at the Bay of La Concha (San Sebastián), always at the best price!

Our app also gives you the option to buy tickets for transfers from the main airports to city centres and, if you need to rent a car with a driver or a private coach, Alsa offers this too.

CARRY US IN YOUR POCKET
All you need to do to book your coach trip is download our free App. Forget about queues and waiting around to buy or print your tickets. It’s so easy!
• Choose where you’re going to and from, the dates of your trip, and the times that Alsa offers you. Then enter the passenger information.
• Choose your favourite payment method: card, PayPal or Alsa Plus points. Fast, easy, and secure payment!
• Don’t print your ticket, you can show it on the App or download it to your wallet.


AND THERE’S EVEN MORE
Still not discovered all the advantages of our App?
• Find your coach and check where you are at any time during the trip – and all in real time!
• Furthermore, if you register for Alsa Plus, you will be able to enjoy advantages on your future purchases: no management fees, accumulate 4% of your purchases in points, and exchange them whenever you want to purchase other tickets.
• You will be able to get special offers that are only available through this App.


AND FURTHERMORE...
• Bring up to 30 kg of luggage with you free of charge (25 kg on international lines).
• Add up to 30 kg of extra luggage from €3 per trip. * (option only available on international routes).
• You can bring sports equipment such as bicycles, surfboards or skis with you.
• Your pet can travel comfortably in one of the areas we designate for them.


OUR COACHES

When you get on the coaches at any of the stations, you’ll be met with spacious seats with reclining backrests and plenty of legroom. All Alsa coaches have a bathroom on board and a free Wi-Fi connection. Choose our SUPRA or PREMIUM class and also enjoy our press room, drinks and catering service. A unique experience.
You can also buy your tickets on:

www.alsa.com/en/web/bus/home
902 42 22 42
Fun and safe journeys. Where do you want to go? We’ll take you there!

Ratings and reviews

Booked tickets and it said payment failed so booked another one then found I had two tickets. Luckily I was able to cancel one. However same happened second time and did not get refund. Customer service could not issue refund but said I had to write a complaint. Very time consuming and just does not work. I suggest use another bus company if there is a choice.

The app is good enough, although I had to import the tickets I purchased through the web site, I thought they would be already there after login to the app. Besides that, there is no integration with Google Wallet, which is sad. Every time I want to save the ticket to my Google Wallet, it opens Google Play Store to look for passbook apps, but Google Wallet should be open instead.

In my case, the two tickets I bought through this app (Madrid-Toledo, Mon 21 Oct 2024, 8pm) were not valid. The bus driver didn't let us in, and we had to buy new tickets for the next bus. I complained to Alsa customer service and they confirmed that there was something wrong. But so far, I got back the money for only one ticket. And, normally, I expected some apology.

What's new

We continue improving the Alsa App, having corrected some errors and improved optimization.