![](https://play-lh.googleusercontent.com/a-/ALV-UjXevwybs_-8paWuM3t1qqOVYQ2jC-nH3aBRxNWrDXlZYFttHenDPQ=s32)
Jonathan Sims
I am quite happy with my therapy but this app has become almost unusable on my android phone. I am constantly logged out and cannot get my messages, appointment rescheduling is non-existent, the UI is constantly breaking (I can't send messages longer than one line because it causes the send button to disappear), and the worse part is that any technical issues have to be addressed with my therapy provider instead of a dedicated IT group. Absolutely worst app on my phone.
8 people found this review helpful
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Zixaphir Moxphar
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I want to start by saying I love my experiences with the professionals I use this app to see, but the app itself is awful. I've run into countless software issues and the app refuses to remain logged in. The app uses the least secure authentication method in general use -- SMS authentication, and it is not two-factor. The feedback section does not currently function. Typing a message that is too long pushes the submit button off-screen, and this is just what I've run into *today*
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXXe71fL4kpfuBm9RguuJmcsjI4QFc-D3sgsVsuAE04Eh1kCLln=s32)
Jo Azile Kothandapany
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it works well enough for video calls with my psychiatrist. it doesn't give you the option to request appointments in the app, just view upcoming/previous ones, which is really inconvenient. I also think it's really funny that the feedback button in the app just fully does not work.