
Tanim Ahmed
- Flag inappropriate
- Show review history
I gave a review about how to put some money in Robi SIM and the money is not deducted when I open the phone internet. Later, they gave me feedback from here and solved my problem. Thank you Robi. And thank you even more for the low-cost internet.And Robi is very user friendly app . Easy to use. However, Robi has removed the option to refer us, which is a bit of a pain. But everything else is fine.I don't know if this is seen by artificial intelligence or by a Robi member.
15 people found this review helpful
ROBI AXIATA PLC.
November 27, 2025
Dear Tanim Ahmed, thank you for your response. The refer option is still available. Please go to the search bar in the app and type “refer a friend.” Copy the link and share it with your friends. If your friend installs and logs into the app for the first time using your link, both of you will get 2 GB data for 3 days. Stay with Robi.

Le Thanos
- Flag inappropriate
- Show review history
I can't play any games as my ping goes high, it's only 9.8 mbps, while I use 4G LTE sim and also sometimes social network pages like google Instagram Facebook etc loads very slow, pls help me with this problem.
32 people found this review helpful
ROBI AXIATA PLC.
November 15, 2025
Dear Customer, sorry. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Robi App and use the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Robi.

Sadia Afrin
- Flag inappropriate
- Show review history
it's price is getting costly day by day. at first it gives well service. but now it's becoming costly to buy mb. it's very hard for people like us to buy mb in such a high cost. please compromise with us
2 people found this review helpful
ROBI AXIATA PLC.
November 24, 2025
Dear Sadia Afrin, sorry for the inconvenience. Pack prices are fixed and updated in sync with the market over time. If you are eligible, you can now get lower-priced packs from My Robi App's "My Offers" and "Special Offers" pages. Keep using the My Robi App.