A Google user
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Greetings, I have recently installed the App and it is good. However, there are some issues must be improved to meet the full security. For example, when closing the App, log out must be automatically. Therefore, In case of losing the mobile, the App cannot be accessed. Also, there is a problem with IOS users when adding contact to the favorite, it says "Not Okay" Thanks, MJA
15 people found this review helpful
Hala Payments
June 12, 2019
Dear Mousa thanks for writing us!
Regarding the auto logout, we're happy to say that it's safe because every transaction you want to do you should authenticate by entering passcode of HalalaH account.
For the favorite contacts in iOS, please feel free to contact us on social media @HalalaHKSA or calling us on 920000122.
Thanks for your feedback!
A Google user
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Crashes have been fixed, it actually works now and it seems to be the simplest and quickest way to send and receive money in Saudi Arabia. The UX could still use a lot of improvement and stuff that isn't working yet should be hidden (e.g. Recent contacts are always empty even if you have recently sent money to someone).
6 people found this review helpful
Hala Payments
January 6, 2019
Dear Omar thank you for using HalalaH.
We are continuing improvements of the App overall.
Thank you for your kind words!
A Google user
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You need to test the app before publish it for public, it's not working. Always give me error for invalid mobile number or pin code while it's valid and marked in the app as valid. And mandatory to select Marchent, Supplier or Agent while I'm just a customer want to pay as you advertise you app. Please be careful with the customers always.!
11 people found this review helpful
Hala Payments
December 31, 2018
Dear Manal, thank you for using HalalaH.
We are working in HalalaH to improve the user experience and to make the life easier! You can get the latest update, where we solved most of the issues, and live the new experience.