Consult+

Dialogue

About this app

Doctors, nurses, and healthcare professionals: a click away!

Consult+ for Canada Life members is a virtual health and wellness hub. It brings together all the care professionals you need to answer your health concerns. Connect to the right practitioners across an ever-growing array of specialties. Get a prescription renewal. Consult our licensed doctors or nurses by chat, audio or video. Consult+ is for plan members and their dependants covered by their Canada Life group benefits plan.

You can use Consult+ for:

- Minor or known headaches
- Allergies, colds, flu and nasal congestion
- Painless eye issues (eye stye, pink eye,…)
- Infection of the upper respiratory tract (sinusitis, rhinitis,…)
- Mild or known gastric issues
- Mild infection of the digestive system
- Asymptomatic sexual health
- Genito-urinary infection in women
- Breastfeeding support and related infections
- Dermatologic infections and eruptions (rash, hives, eczema,…)
- Minor cuts or bites
- Thyroid issues
- Medical prescriptions or renewals


Consult+ is provided by Dialogue.

Ratings and reviews

Doesn't work after the update it just stays on the opening screen and doesn't take you anywhere

I have spent two days trying to get a simple refill, and I'm constantly having to get back in line due to errors made to my prescription. To make matters worse, the wait time is very long (It's been 1 to 3 hours each time for me), the AI chat bot doesn't understand simple sentences (at some point, it failed to understand the word "yes"), and the app crashes constantly. I don't recommend trusting your healthcare with this service.

So annoying. When trying to book an appointment, you need to go through the same process to enter personal info. Also, when you go the process, at the end, if they have no time slots available, you're booted out and have to start all over. *** Update. They contacted me, and I guess the issue is that the app wasn't intuitive. I could have picked up where I left off from in the inbox section of the app. It's not intuitive but at least the option was there.

What's new

Thank you for choosing Consult+! This release includes some bug fixes and performance improvements. Make sure to update your application to take advantage of the latest features.