MobilePay by PaySafe

Apriva, LLC

About this app

MobilePay by PaySafe
Use your phone or tablet to easily accept credit and signature debit card payments and EMV® chip card payments. MobilePay by PaySafe turns your Android smartphone or tablet into a mobile EMV® certified credit card processing terminal.

Product Features
• Intuitive Android Phone and Tablet User Interface
• EMV (or swipe) card reader support to accept chip cards
• Support for traditional magnetic stripe cards
• Support for manual keyed entry transactions
• Virtual Terminal - For mail or telephone order payments
• Digital Invoices - Delivery invoices that can be paid from anywhere on a mobile device or desktop computer
• Cloud-based - Manage inventory and sales reports from any device
• Receipts - Easily send receipts via SMS or email
• Transactions - View sales history and issue refunds from the same screen
• Cash & Check Sales - Track and process cash & Check transactions just like credit card sales
• Easy transaction management - Quickly add multiple items to a purchase, edit sales tax on the fly, and more
• Single Sign-on - Seamlessly transition from the mobile app to web companion portal
• Security - End-to-end encryption that exceeds standard industry encryption and security requirements
• 2 factor authentication via SMS and email
• Support and Service - 24/7 online and phone support, Call [phone]

To get started you will need the following
1. Merchant account (new or existing), call [phone] x 1 to get setup
2. Android Phone or Android Tablet
3. MobilePay by PaySafe app installed on your device
4. EMV chip card reader (or swipe reader)

EMV® is a registered trademark of EMVCo.

Ratings and reviews

My complaint is that they charge you $1.50 every time you give your customer a refund. Thats ridiculous. In addition to that, merchants are not able to give partial refunds. For example, lets say your customer buys 3 items from you totaling $60. A few days later, they come back and return one item out of three. I cannot process a refund for just that one item. I need to refund the entire order and than charge the customer again for the other 2 items. Its either do that or completely refund.

One of the worst programs ever made. recently they did an update and the sale will go through and then minutes later message - device disconnected charge reversed and you lose whatever you just ran. Just got off the phone with customer service holding for 15 minutes and no one answers. If you can't get ahold of anyone is pretty difficult to get anything fixed.

CROOKS! They claimed they never recieved an authorization letter to pay for additional card readers, so I sent another form, but then they found both letters and charged twice for them. They won't return calls, when you tell them there's a problem they put you through to customer service, which they never answer. We were never able to use them because we've had issues from the very beginning.

What's new

- Bug fixes and minor improvements