UTS

Centre for Railway Information Systems

Contains ads

About this app

UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.

Who can use utsonmobile application?
The service is not available to a person under the age of Seventeen or previously suspended or removed from the services by Indian Railway.

By accepting the Terms & Conditions or by otherwise using the Service or the website, it would be deemed that the concerned person is at least Seventeen years of age and have not been previously suspended or removed from the Services by Indian Railway. The Person represents and warrants that he has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. The person shall not impersonate any other person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any other person or entity.

Pre-requisites to avail the utsonmobile app service: 
Presently, utsonmobile app is available in Android, Windows & iOS versions. 
The Smartphone should have good GPRS connectivity. 
In order to avail paperless mode of tickets, the Smartphone should be GPS enabled.

Registration Process:
User Registration for availing the above services can be done through the utsonmobile app or the website (https://www.utsonmobile.indianrail.gov.in).
The passenger needs to provide information like Mobile Number, Name, Password, Gender, Date of Birth for the one time registration process.
The mobile application would send an OTP to the mobile number specified against the USER ID field to ensure the validity of the mobile number. After successful registration, an SMS will be sent informing the user about the successful registration. A zero-balance R-Wallet account would be activated.

Login Process:
After the registration, the passenger needs to enter the credentials in the login page for entering into the utsonmobile app.

Services offered by utsonmobile app:
1. Book Ticket:
Normal Booking(Journey and Return tickets)
Quick Booking (Journey and Return tickets) 
Platform Ticket 
Season Ticket 
QR Booking (Platform Tickets, Journey and Return Tickets)

2. Cancellation of Ticket :-
Paper Ticket with booking amount greater then cancellation charges can be cancelled using utsonmobile app before printing of ticket. Cancellation of Paperless Ticket is not allowed.

3. Booking History

4. R-Wallet:
R-Wallet Balance 
Recharge R-Wallet
History 
Surrender R-Wallet

5. Profile:
Change city 
Change Frequent travel Route 
Change Journey Details 
Change Password 
Change Handset Request 
Change Personal Details 
Sync Ticket

6. Show Booked Ticket:
Using 'show ticket' feature the ticket can be showed to the TTE(Travelling Ticket Examiner) or TC. Off-line mode is also available to show the paperless ticket if Internet connection not available in the mobile.

Note:-
Paperless ticket booking(Book and Travel) is not allowed inside train or within station premises to avoid ticket booking just by seeing TTE(Travelling Ticket Examiner) or TC.
For booking of paperless ticket user should be away from Station premises/Railway track.

For Paper Ticket(Book and Print) mode of booking, It is mandatory to take printout of the ticket from ATVM/CoTVM kiosks or General Booking counters at station before boarding the Train.

Ratings and reviews

Booking ticket from this need access of gps. If you're trying to book at railway station they won't allow you to do so. Because youre near to railway track. What if someone wants to book next from next station before reaching the station. Then the real problem comes. Fix this problem. And allow to book ticket from anywhere, for anyone. Once I try to book ticket for my family. But due to single individual use, you can't book ticket for other. 🥲

I used to book tickets easily through the UTS app, which saved me time. However, I am now facing an issue with the 'Book & Travel (Paperless)' option due to a GPS problem, preventing me from completing the booking. I've confirmed my phone’s GPS works, but the issue persists. Having both 'Paper' and 'Paperless' options may be unnecessary. A single mobile ticket option, like the IRCTC app, would reduce paper usage and simplify the process. Please consider this improvement.

Worst possible app. They don't allow you to book if you are near the railway track. You have to go to the ticket window to scan the code. There go any chances of saving time Also can't book from inside train. If I have pass and want to upgrade to AC or 1st class, not possible. No wonder people travel ticket less. The app is designed not for the convenience of commuters, but to reduce the work load of the rail employees

What's new

Enhancements and Minor Bug fixes