District Direct

Washington, DC DHS

About this app

District Direct (formerly District First) provides a convenient way for District Residents to apply for and manage food, cash, and medical benefits available in the District of Columbia. No more waiting in lines or on hold! District Direct allows you to securely access your benefits anytime, anywhere.

With the District Direct mobile app, you can:

o Complete and submit an application for public benefits
o Recertify or renew your existing benefits before they expire
o Upload and submit verification documents
o View your case status
o Update your contact information
o Report changes of circumstance, including household composition, expenses, and income or assets.
o Find out when your benefits will next be issued
o Get push notification alerts for important deadlines or actions
o View and print notices and letters in real-time

Download the District Direct app today and get benefits at your fingertips!

Ratings and reviews

The app def doesn't have all the information you need by far. But is helpful with the basics. Yet why the verifications never except my upload. Year after year!!! Annoyed!!! so I'm sick and tired of hearing on the automated systems download the app, when you get somebody on the phone then they tell you to download the app... I wouldn't need to talk to a human being but it doesn't explain anything on this app, it is not a human being. Stop trying to replace apps with real people's jobs.

I filled out half of 1 of my applications. I came back to complete and it freezes on the last q. The app itself isn't frozen. It navigates me to where I am on the app and then it will simply not intake the answer. when I try to move forward it says I need to answer then it continues to not intake the answer so I simply cannot proceed. other than this glitch it was working fine. Nothing on my phone is frozen but once I hit that page it's a dead page. It's been days now.

Constantly locks me out of my account. I've had to change my password 3 times because it rejects my passwords every few months, or refuses to recognize my biometrics. Now I can't reset my password at all because of an unknown error.

What's new

Minor bug fixes and enhancements.