Linda Shankle
- Flag inappropriate
- Show review history
This app does not sync with my Garmin HR; however, I love competition so I'm trying to use it to track my points in my organization. It works sometimes after powering off my phone several times. This is very frustrating. UPDATE: I noticed that the device only displayed 8,000 + steps and 4 points. An hour later it finally displayed my 10,000 + steps but didn't give my 5th point. TWO days in a row, same identical problem. I have to do screen shots to keep up. VERY BAD CALCULATIONS. PLEASE FIX.
Health Enhancement Systems
30 August 2022
Hi, Linda! If you're still experiencing issues with your steps, please use the Contact Us/Help link in the app menu. Someone from our customer care team would be happy to look into this for you.
A Google user
- Flag inappropriate
- Show review history
My job's Walking Challenge started today, and of course, the app isn't working properly. Your app gives you the option to Sync with Google Fit, but it NEVER syncs! I've checked all of my settings several times. Its not working! UPDATE: After the developer reached out, they were able to resolve my issue in the back-end in no time. My app now syncs as intended, and I am a happy camper! Thank you!
3 people found this review helpful
Health Enhancement Systems
17 March 2020
I'm so glad we were able to help. Have a great day.
A Google user
It doesn't make much sense that you have developed an Android app with so few options to sync with Android devices/apps. Samsung is one of the biggest manufacturers of both Android devices as well as Android wearables, yet there is no option to link my Samsung smart watch. There isn't even an option to link my data from Samsung Health.
16 people found this review helpful
Health Enhancement Systems
9 July 2019
Thanks for reaching out, Ryan. We're always looking to add more devices, so I'll be sure to pass this over to our team so we can provide an even better experience.