![](https://play-lh.googleusercontent.com/a-/ALV-UjWqVjHDah3DeSUzSVY9L1VkmtjjaxjMIg6-Py9ZaVwlph1szfLxmA=s32)
Jack Castro
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Disappointed in the performance of the Walktober app, particularly its inability to sync data using Health Connect. The sync worked only once, and then it stopped working altogether after I overwrote the steps. Even after attempting to reinstall Health Connect, the problem persists. Although this issue doesn't make the app entirely unusable, it's a critical feature that should be functioning properly.
Health Enhancement Systems
October 10, 2023
I'm sorry to hear you're having trouble with Health Connect, Jack. Our customer care team would be happy to troubleshoot with you. Feel free to reach out to us using the Contact link in the Menu (under Options).
![](https://play-lh.googleusercontent.com/a-/ALV-UjVjSdnnupbnxPY4V8Eh7IAYzM84dPC7rcfwq6gFE-u97-1vD1JxpA=s32)
Kylie
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Keeps crashing when I go to settings, and not accurately logging steps from my Fitbit. It keeps saying I have 618 steps, even though my Fitbit that's synced to the app shows me at 4,500 steps. Update: The app seems to be syncing steps accurately today; maybe there was just an overload for day 1. With that being said, the settings remains a problem.
5 people found this review helpful
Health Enhancement Systems
October 6, 2020
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXBTCjg5QiTmJ51RR2H_zoH8yQooxBHAWlhe2qFLdFiNYGZmr21=s32)
Hope Isley
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Updating my initial rating. I've only used the app for 2 days now and ran into syncing issues on day 2 but it seemed more overall than just me. The Walktober team quickly acted and got it resolved within a few hours. I appreciate the attentiveness to the reported issue and the great communication. Otherwise, app is easy to use and navigate.
4 people found this review helpful
Health Enhancement Systems
October 4, 2022
Thanks for the kind words, Hope!